A lot of effort goes in to creating the professional image of a business. Some businesses prefer to be seen as casual and fun, while others are the epitome of businesslike and professional. These differences in approach are reflected in the company’s marketing efforts, logo designs and even the look of the office or storefront (or website). There’s one other aspect of a company’s professional image that many businesses forget about, though: How you answer the phone. It might seem like a small thing, but the way that you answer the phone at work can have a big impact on
