Using Voicemail to Email to Power Up Your Messaging Process

As a business owner, you know just how important it is to be able to access your messages in a timely manner.

This flexibility is especially important when you’re away from the office and have your calls directed to your voicemail. By the time you get back to the office you may have several messages that have been sitting for hours, unless you took the time to call in to your voicemail number to check your messages while you were away. Do you even know the number to dial in to your business voicemail?

Fortunately, it doesn’t matter if you do or not. At Phone.com, we offer several ways for you to manage your messages and missed calls while you’re away from the office. One of the most convenient is our “Voicemail to Email” service, which actually attaches your voicemail messages as audio attachments to emails and sends them to an inbox that you specify.

Now your messages are a quick check of your email away!

How Does It Work?

Once you’ve set up your voicemail to email service, any voicemail message that is recorded gets copied by our server and sent to the email address that you specify.

That’s really all there is to it! This doesn’t mean that it’s been deleted from our server, though; you can still call in and check your voicemail messages, or check them when you come in to the office the next day. The only difference is that you also have a copy of the voicemail sitting in the inbox of the email address that you specified.

Is It Secure?

We know that messages can sometimes contain sensitive information.

That’s why our process is automated to send an audio copy and that’s it. No one will listen to your messages, and no transcription of any sort will occur. There’s not even a chance that anyone will be able to view your messages over your shoulder since the entire message is contained in an audio file.

You can listen to it at your leisure, and pop in some headphones if needed to keep the message private while you listen.

Is It Fast?

Emails get sent to you as soon as possible once a voicemail has been recorded.

Each message will come in its own email, ensuring that you get your messages as soon as possible after they’ve been recorded.

Some other services might send you a once-per-day notification about messages you’ve received, but this can be too long of a wait for important messages; we prefer to get your messages to you quickly so that you can review them when it’s convenient for you.

Is It Easy?

Setting up our voicemail to email feature is easy, and can be done from anywhere by accessing your Phone.com account.

You simply need to supply the email address that you want your voicemail messages sent to and our system will set things up for you. You can edit the supplied email address or stop the email forwarding at any time from anywhere that you can access your account.

You can also still access your voicemail by other means even while the voicemail to email feature is active. It’s designed for your convenience, so we want using it to be as convenient as possible.

What If I Have Questions?

If there’s anything that you aren’t sure about when it comes to setting up or using our voicemail to email feature, feel free to contact our award-winning customer support staff 7 days a week, 365 days a year.

Our support staff is fully trained to help you with any issues you might have with your account, and can answer any questions that you have about voicemail to email or any of our other features. One of our helpful support agents can even walk you through setting up your account to use voicemail to email right over the phone!