Video Chat Update Brings New Features

video conferenceA new version of Phone.com Video Chat has been released bringing many improvements and new features. Be sure to refresh your browser to get the new version.

One of the most requested features added is the ability to push a meeting directly to your web calendar. Users can now push a meeting to calendars including Outlook (web and application), Google calendar, iCalendar and more. For users with other calendars, we have included the option to copy all conference information to be pasted in emails or other invitations.

Other new and improved features include:

  • The mute button now also resets audio for improved audio quality.
  • The director, with permission, can mute/unmute other conference attendees.
  • Right clicking on an image now brings up options for layout and direct messaging.
  • Flash is no longer required.

This is on top of the original features of Phone.com Video Chat, available to all account extensions for $20 per month

 

Phone.com Video Chat Frequently Asked Questions

What are the technical requirements to use video conferencing?

Any computer that can run the latest version of Chrome or Firefox should have no issues with Phone.com Video Conferencing.

How do I enable video conferencing? 

To turn on Phone.com Video Conferencing for your account, please login to your account at Phone.com. Click on “Configure” and choose “Manage Settings.” Scroll down until you see “Video Conference” and click on Enable, then click on Save Changes.

Do I pay a monthly fee or per user per minute?

Access to Video Conferencing can be enabled for $20 per month and can be used by all account extensions at no additional fee.

What kind of camera, microphone and speaker can I use for video conferencing?

If you’re using a laptop, tablet or phone to access Video Conferencing, the built-in camera, microphone and speaker can be used if available. If you’re on a desktop or a laptop without a built-in camera, any commercially available webcam will work. For best results, choose an HD webcam.

Most webcams come with built in microphones that can be used, but any microphone that can connect to your computer should work. Alternatively, you can use a phone to dial in to the audio portion of the conference. When using the phone, you also should use the disconnect from audio option in the menu.

Any speakers that can connect to your computer should work for sound as well.