• Blog | Day: August 7, 2014

Jeremy Watkin and Jenny Dempsey Honored as Contact Center Thought Leaders

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Phone.com is proud to say that we’ve joined more than 400 other companies in the Civic Alliance by committing to engage in nonpartisan efforts to boost participation by our employees and customers in the 2020 elections. The Civic Alliance was founded by CAA Foundation, and Democracy works in January to champion the idea that everyone should have a voice in shaping our democracy and that businesses can play a crucial role in supporting safe, healthy, and trusted elections, and by inspiring our employees and customers to participate in civic life. At the outset, the Alliance’s goal was to build a

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In a recent article by the International Customer Management Institute (ICMI) ranking the Top 50 Contact Center Thought Leaders on Twitter, Phone.com’s very own Jeremy Watkin and Jenny Dempsey made the list.  Jeremy (@jtwatkin) ranked at #17 and Jenny (@jennysuedempsey) ranked at #45. Jenny and Jeremy cowrite CommunicateBetterBlog.com, a blog dedicated to observing and learning from both good and bad customer service experiences with the intent on making the customer service at Phone.com awesome.  Follow them along with the other deserving honorees for some fantastic customer service wisdom.

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Phone.com is proud to say that we’ve joined more than 400 other companies in the Civic Alliance by committing to engage in nonpartisan efforts to boost participation by our employees and customers in the 2020 elections. The Civic Alliance was founded by CAA Foundation, and Democracy works in January to champion the idea that everyone should have a voice in shaping our democracy and that businesses can play a crucial role in supporting safe, healthy, and trusted elections, and by inspiring our employees and customers to participate in civic life. At the outset, the Alliance’s goal was to build a

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