The Power Of Your Word In Customer Service

cust-think-logoA long time customer of mine, more so a friend at this point, recommended that I read The Four Agreements by Don Miguel Ruiz. With a ravenous thirst for personal development and improvement, I purchased it immediately.

As I’m sitting on the crowded subway train in the hustling bustling city, I feel instantly connected to this book as it begins to challenge my core beliefs.

Click here to read the full article by Jenny Dempsey on Customer Think.