Mobility and PBX’s: They’re Not Mutually Exclusive

Small businesses have a lot on their plates to earn the “successful” label, but one factor that doesn’t always come into play when it comes to planning is the phone system. Sure, most small business owners seem to understand that some access to a phone system is necessary, but as they begin looking into the available possibilities, the task becomes almost overwhelming. Many these days work to decide between two options: a mobile phone system or a PBX. The reasoning behind the choice is a fairly clear one, too.

PBX Systems:
• Allow owners to mange voicemail
• Create the option for call conferencing and group calling
• Offer automatic call handling
• Create user statistics and call logs

Mobile Phone systems:
• Give customers access to employees no matter where they are
• Create an atmosphere of constant productivity and contact

Fortunately, if you’re a small business owner, you no longer have to choose between the real benefit of going mobile and the amazing features of PBX thanks to mobile office apps from companies like Phone.com. With the ability to manage your voicemail just like you could with PBX, block calls from unwanted numbers, and even review your call logs on the go, mobile office apps are truly revolutionizing the face of small businesses. It’s hard to imagine that anyone had to be standing by a piece of equipment just to get a fax a few years ago, but mobile office apps can automatically deliver faxes to your mobile phone. The real drawback of systems like these, of course, has been the fact that you’re still mobile, so customers will see that when you ring in on their caller IDs. Now, companies like Phone.com have found a way to conquer even that, though. When you call in, it looks like you’re calling from the office.

It’s no longer necessary to make the difficult choice between PBX and mobile. For most small business owners, it’s all mobile these days.