3 WAYS TO MIGRATE TO A VIRTUAL PHONE SERVICE

Changing your communications system is a leap of faith, especially when you’re considering moving to a new technology. And since communication is the lifeblood of every business, moving to a new system is a scary prospect with all the unknowns.

Once you’ve decided to switch to a virtual phone service, you have to decide best way to migrate to a VoIP services. Experts say there are three ways to migrate, which include owning your own VoIP system, outsourcing the service to a virtual phone service provider, and a hybrid of the two.

Let’s start with considering the advantages and disadvantages of owning your own system. Some businesses like this option when they need advanced calling features. There are low-cost options that allow businesses to set up and operate the system in house without much trouble. This way gives business owners more control over the system, but you have to have the time and a highly skilled IT person to make changes to it. A big disadvantage is that you’d have to buy more hardware as your company grows. This can be a costly venture.

There are plenty of phone service providers willing to do the work for you, like Phone.com. Hosted VoIP service is a growing trend because of its ability to save companies money by selling their services at a low monthly rate. Phone.com packages its communication services, such as long distance calling and automated attendants, and maintain hardware adapters and routers needed to make the system work.

Now the third option involves a hybrid of the two, meshing existing services and phones with VoIP services with something called trunking. This service is an integrated voice and data pipe that connects to existing analog system in what’s called an Integrated Access Device. Smalls businesses can cut their communication bills in half with this trunking service.

Before choosing which path you’d take, make sure you think about the migration in terms of costs – upfront costs, monthly services and yearly costs. Run the numbers and compare those costs with what you’re paying now. Make sure the numbers add up, and you’ll have your answer.