Name

Plan: Virtual Office 1000

Favorite Features:

• Menus
• Custom Main Greeting
• Queues
• Schedules
• Custom Recordings
• Vanity Toll-Free Numbers

Jim’s call-in customers have the option to:

• Place an order
• Make a reservation
• Hear the weekly specials
• Get hours and directions

Jim has successfully:

• Streamlined call processing
• Increased productivity
• Added customer convenience

Virtual Office grows with you. Jim has plans for a:

• A new catering service
• New phone number
• Job line

Listen to a “Live” Demo

Dial 888-868-TOPH (8674)

Jim
Owner & Head Chef

Virtual Manager

Jim is the owner and Executive Chef of the local pizza place The Original Pizza House. With Phone.com Virtual Office, Jim has streamlined his operation and made his hired help more productive.

Friendly and Efficient

Hungry callers are greeted by Jim with his Custom Main Greeting in which he gives them options of what service or information they need. Setup was easy with the calling menus interface.

• Press 1 to place an order
• Press 2 to make a reservation
• Press 3 to hear our weekly specials
• Press 4 to get hours and directions

When customers call after-hours, Jim’s custom After-Hours Greeting is played. By setting up Schedules, Jim can change the greeting callers hear, based on the time and day they are calling!

Professional

Calls for orders and reservations go straight to the in-store phone. If there are multiple callers at one time, the second caller will be placed into the order "queue" and treated to the “Upbeat Piano” hold music which Jim has personally selected.

Convenient

Callers wanting the weekly specials or directions will be routed to a prerecorded message. Prerecorded messages allow customers to quickly get the information they need, and keep Jim’s help off the phone and in the kitchen. Using any phone, Jim personally records his weekly specials message every Monday before he opens up for lunch.

Flexible as You Grow

With all the success of the new Phone.com Virtual Office phone, Jim now has the time to add "Option 5" to his call menu, Professional Catering. Working with a local vendor, all requests for catering are routed to a voicemail box. Messages are then automatically sent via email and mobile phone to the vendor who handles all the arrangements. As his catering service grows, Jim is planning to add a new dedicated phone number just for catering, and probably adding "Option 6" to his call menu, Help Wanted at Original Pizza House!

Plan: Virtual Office 1000

Favorite Features:

• Menus
• Custom Main Greeting
• Follow-Me
• Custom Recordings
• Virtual Extensions

Callers can:

• Request a catalog
• Book a home/office party
• Start their own business

Danielle has successfully:

• Expanded her business by adding new consultants
• Increased sales staff for home/office shows
• Increased catalog sales

Customers and Consultants can:

• Keep up-to-date on new products
• Set up extensions to expand their business
• Track calls and follow up with interested parties

.

Listen to a “Live” Demo

Dial 888-80-BELLA (802-3552)

Danielle
Owner & Head Consultant

Virtual Representative

Danielle is the owner and head consultant of Bella Sole Jewelry. With Virtual Office, Danielle has expanded her jewelry business by allowing customer access to the most current products and allowed her the opportunity to help others grow their own business.

Professional and Efficient

Callers are greeted by Danielle with her Custom Main Greeting in which she gives them options to select which service or information they need. Setup was easy with the calling menus interface.

• Press 1 to request a catalog
• Press 2 to plan an in home/office show
• Press 3 to hear about becoming a jewelry consultant

When customers call after-hours, Danielle’s custom After-Hours Greeting is played. By setting up Schedules, Danielle can change the greeting callers hear, based on the time and day they are calling!

Available 24 hours a day/7 days a week

Running a business and keeping up with her family gives Danielle little time to take a needed break. With Virtual Office, Danielle can put her "virtual assistant" to work for her any time she needs, 24 hours a day/7 days a week. Prospective customers and consultants can get the information they want from an automated system of Danielle’s custom messages, all while she finally takes a quick getaway for herself. And should someone need to contact her, Virtual Office will send a text message to her cell phone letting her know she has new voicemail waiting!

Grows with your Business

Before Virtual Office, new consultants had to setup their own costly phone numbers and answering systems. Today, Danielle can instantly activate an extension and phone number for consultants right in her account control panel! Each extension has a username and password allowing each consultant to login and manage their extension and voicemail settings.

Plan: Virtual Office 300

Favorite Features:

• Custom Main Greeting
• Custom Recordings

Each week Betty records an automated message relaying:

• The practice schedule
• The carpool driver
• Who’s bringing snacks
• Game times and locations

Betty has successfully:

• Kept the team informed
• Connected Coach Scott
• Freed up her own time

Team members and parents can call the team number and:

• Get weekly information
• Contact the coach
• Contact a team member
• Contact Betty

Listen to a “Live” Demo

Dial 888-582-GOAL (4625)

Betty
Team Mom

Virtual All-Star

Betty is the Team Mom for the Panthers, a youth soccer team. Juggling work, school, practice and Mom’s taxi service is tough enough for Betty without the countless calls asking "when and where is practice", "who is bringing snacks" and "what’s Coach’s number". Using Phone.com Virtual Office, Betty has single-handedly scored the biggest goal of the season by keeping the team informed and organized.

Easy to Use

Every Sunday, Betty records a message with her phone, letting parents and players know the week’s schedule and details. In the account control panel, she assigns her new message to the Panthers’ team phone number and is done. If anything should change during the week, Betty can easily record a new message!

Flexible Features

Parents and players who need to speak with Coach Scott but don’t have his number are rescued again by Betty. Using the menu feature, Betty gave players the option to "Press 1" to contact Coach Scott on his cell phone. Callers are instantly transferred directly to his cell phone.

Expands with You

Virtual Office worked so well for the Panthers that next season Betty plans on giving every team member their own Virtual Extension, including herself. By simply calling the Panthers team number players could leave messages for each other, the coach and even Betty, who is in her "taxi" right now shuttling her team to the next event.