What People Are Saying
I recently called customer service to initiate my 800 number and voice mail system. Phone.com’s representative was the best customer service representative I have ever spoken with for any product. He patiently guided me through the entire setup process making relevant and helpful suggestions all along the way. His dedication was commendable and I will stay with Phone.com for my voice and data services for good.
Thank you for your outstanding service!
Daniel Turgel, Kane Venture Group, LLC
I am very pleased with my experience as a phone.com customer. First, the support and customer service has been fantastic, walking me through every step, working to get my phone system up and running and available whenever I need help. I love the convenience of phone.com. The features are great, being able to forward my number to any phone and the options to get messages via email. Having an 800 # perfect for small business and the self employed; it gives instant credibility at a can’t beat it price. Thanks phone.com!
Carrie Grange Isaacson, LCSW and founder of Baby Maven
http://www.babymaven.org/
I must tell you that through the calls and emails the phone system now works the way we want it! There isn’t anything I can say other than a great big wonderful THANK YOU! I sincerely appreciate you understanding and work ethic in solving this problem. Your support team is the best!
Michael Tinger, First Choice Energy, LLC
Today’s edition of “Lori Recommends” is all about Phone.com’s Virtual Office. I have so many good things to say about this company, and I’m not sure where to start! I suppose starting at the beginning will be helpful … I decided to make the switch from my previous 800# provider because they were charging me an additional fee each month for my vanity number, 866.611.LORI. With Phone.com’s service, that additional fee is a thing of the past. Plus, I’m now paying a lower monthly fee. Sweet.
The process of transferring my toll free number to Phone.com was quick, easy and most important, painless. Their support staff kept me up-to-date through the entire process, plus I didn’t lose any functionality during the transfer. I also dig it that I could tell instantaneously whether my toll free number was transferable to Phone.com.
So many features for so little money each month. I won’t outline those features here; instead, scamper on over and check out their Virtual Office services for yourself.
Did I mention their support staff delivers Killer Customer Care? Amazing stuff!
If you’re in the market to setup your own virtual office, or make the switch from your current provider, I recommend highly Phone.com.
Lori Davis, Founder, DavisVA.com
http://www.davisva.com/
By far the best pricing I’ve seen for a virtual phone system. They are a fairly new player in the game but they appear to have the goods. Winner of Internet Telephony Magazine’s 2007 Product of the Year Award.
Victoria Santiago, Founder, Your Telecom Advisor
http://www.yourtelecomadvisor.com
Phone.com’s Virtual Office system is perfect for us at Angel On A Leash. We’re a charity organization that promotes the use of therapy dogs in hospitals and other facilities around the country, so our officers, volunteers, and board members are located in many states. The Virtual Office system gives people a way to reach us without having to keep track of multiple cell phone and office numbers - no matter where we are, people can find us easily! The online system is very easy to use, but when we have needed help, customer service is available 24/7 to answer every question or concern.
Kathy Madden, Director of Operations, Angel On A Leash
http://www.angelonaleash.org
Phone.com’s Virtual Office is the perfect solution for us at Jeans.com. The ‘follow me calling’ feature has proven to be invaluable and I love receiving my voice messages by email. I’d recommend Phone.com to any small business.
Victor Dahan, Co-founder of Jeans.com
http://www.jeans.com
I love The Phone.com virtual office service! It actually increased my productivity and efficiency when dealing with customers on the phone and also enabled me to set up affiliate relationships with other vendors that can be contacted directly through the menu that I set up using the Phone.com interface.
mike kolodziej, Owner, The Dent Doc
http://www.thedentdoc.com
Phone.com Virtual Office is a valuable asset for my marketing communications business. Flash Fire Communications services the video games industry worldwide, and I use Phone.com to better manage my contacts from all locations and time zones. Plus, Phone.com customer support is easy to reach and gives me prompt and expert service whenever I have a question. I highly recommend them.
Carolyn A. Carnes, Principal, Flash Fire Communications
http://www.flash-fire.com
The convenience and ease of Phone.com Virtual Office makes it perfect for my business needs. I really appreciate the email notifications when i have a voice mail waiting for me; i don’t have to endlessly check my account, Phone.com lets me know when someone has contacted me – brilliant!
Julie Green, Product Body, Inc.