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Address Book

Account Basics

Advanced Voicemail Administration

Your Phone.com Address Book allows storage of all your contacts in one organized location. When your contacts are kept on file, you can assign rules to specific callers and route them to personalized menus, queues, voicemail, extensions, and much more. Each extension is provided with their own Address Book.

Importing and Exporting Contacts

Exporting Contacts to Phone.com
Importing Contacts to Phone.com
Exporting Phone.com Contacts

To access your Address Book, begin by selecting the “Extensions” option from the navigation bar.

Select the “Contacts” icon located next to the extension.

You can also access your Address Book from within your Extension Settings. Select on the Address Book option located on the side navigation bar.

Groups

Create Group

Groups allow you to keep your contacts organized; create separate groups for anything, such as your family, friends, clients, and even prospective clients.

To access your Address Book, begin by selecting the “Extensions” option from the navigation bar.
Select the “Contacts” icon located next to the extension.

To begin creating a group from within your Address Book, select the “Add/Edit Group” button.

Within the Manage Groups section, select the “Add Group” button.

An empty text field will appear. Enter a name for your group then “Save Changes”. Group name examples are “Family”, “Work”, “Friends”, etc.

Add a Contact

To access your Address Book, begin by selecting the “Extensions” option from the navigation bar.

Select the “Contacts” icon located next to the extension.

Select the “Add a Contact” button.

After selecting “Add a Contact”, the following screen will display.

Enter contact information into the spaces provided then click the “Save” button.

Your new contact will display in alphabetical order on the Address Book section.

Move Existing Contact to Group

To access your Address Book, begin by selecting the “Extensions” option from the navigation bar.

Select the contact to work with by checking the box to the left of the name.

Choose “Move to Group” from the drop down menu then select the appropriate group.
Select the option to Move to Group then select the group you want to include that contact. Then, select the Go button.

Importing and Exporting Contacts

Importing your contacts from an outside source (such as Outlook or Gmail) is easy! Depending on the service you currently have your address book stored with; you can find detailed instructions below. If your service is not mentioned, please visit the Help section with your service for more information.

Exporting Contacts to Phone.com

Yahoo

To import your Yahoo! Mail address book, save your file as a Yahoo! CSV. Instructions can be found in the Yahoo! Address Book help section by clicking here.

Hotmail

Using Internet Explorer:

Sign in to your Hotmail account
Select Contacts
Select Print View
Align the cursor with the first letter of the Name column
Highlight your contacts by holding down the cursor and dragging it down the list
Hold down the Control + c keys to copy the list.
Open Microsoft Excel (or a similar spreadsheet program that supports Comma Separated Values)
Select cell A1 in Excel (the top square on the left side)
Hold down the Control + v keys to paste (don’t use Paste Special)
Choose Save As from the File menu and select the file type as CSV. Make a note of where you saved the file.

Using Mozilla or Firefox:

Sign in to your Hotmail account
Select Contacts
Select Print View
Align the cursor with the first letter of the Name column
Highlight your contacts by holding down the cursor and dragging it down the list
Hold down the Control + c keys to copy the list
Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values)
Select cell A1 in Excel (the top square on the left side)
Right click in cell A1 and select Paste Special
Select Text and select OK
Choose Save As from the File menu, and select the type CSV (Comma delimited). Make a note of where you saved the file.

Using Hotmail Live:

Sign in to your Hotmail Live account
Select Contacts
In the toolbar, select Options
Click Export Contacts
Under Export Contacts, select the option to Export Contacts
When prompted to open or save the file, select Save.
Select a location to save the file, and select Save.

Gmail

Log in to your Gmail account
Select Contacts
Select Export in the lower-left corner of your Contacts list
Choose whether to export all contacts or only one group
Select the format in which you’d like to export your contacts’ information
Select Export
Choose Save to Disk then click OK
Select a location to save your file, and click OK

Microsoft Outlook

Instructions may vary by which version of Microsoft Outlook you are using. For more detailed instructions, open Help in Outlook or Outlook Express and type Export in the search box. Look for topics that include export wizard, export information, exporting contacts or exporting address book contacts in the title.

Outlook

Select File
Import/Export
Export from the main menu
Choose Comma Separated Values
Select Contacts
Save exported file

Outlook Express

Select File
Export
Address Book from the main menu
Select Text File (Comma Separated Values)
Select Export

Orkut

Log in to Orkut
Select Friends
Select Download your Contacts
Then, save your contacts as a CSV file

AOL

AOL does not have the functionality to export your address book, so you will need to create a custom CSV file (through Microsoft Excel or similar program) if you use this service.

Mac

For users of Mac Address Book, you will need to download a small application called AddressBook2CSV Exporter and then upload the resulting CSV to Phone.com.