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Call Blocking |
Call blocking allows you to block incoming calls from specific phone numbers to your Phone.com number(s).
How to Block Numbers
- Select “Extensions” from the navigation bar.
- From the “Manage Extensions” page, select the “Settings” option to the right of the Extension you will be working with.
- From the side navigation bar, select the option for “Call Blocking”.
The Spam Callers List below shows the phone numbers our Internet phone system will block from reaching your number. Callers will hear a busy signal upon attempting to reach you.
To add a number to the Spam Callers List, click “Add a Number to Block” or select a recent call or a frequent caller from the tables below.
- Select the “Add a Number to Block” button.
- Add a Note to keep track of why you are blocking a number.
- Select the “Add” button to confirm the number to block incoming calls from. Your new addition will appear like this:
Recent and Frequent Callers
The Spam Callers List also displays up to 10 of the most Recent and Frequent Calls to your number.
- To block one of the numbers, select the “Block” button.
The numbers you block from the Recent and Frequent call lists will display in the Spam Callers List with a note describing from where they were added.
Delete a Blocked Number
- Select “Extensions” from the navigation bar.
- From the “Manage Extensions” page, select the “Settings” option to the right of the Extension you will be working with.
- From the Settings, select the option for “Call Blocking”.
- From the Spam Callers List, select the trash can icon to the right of the number to delete.
Blocking from Call Logs
Quickly block numbers from the Call Logs section of your account.
- Select “Call Logs” from the navigation bar.
- Locate the call to block. This may require you to filter the call logs.
- Once you have located your call, select the “Block” button to the right of the call to add the number to the Spam Callers List.
