Polycom IP450 Setup & User Guide

SoundPoint® IP 450 HD Quick User Guide V002

1.1. Key Location

1.2. Placing a Call

Using the Handset:

Pick up the handset, and then enter the phone number. Alternatively, enter the phone number, and then pick up the handset.

Using the hands-free Speakerphone:

1. With the handset on-hook, press the [NewCall] soft key. Then enter the number.
2. Dial the number. Alternatively, dial the number, and then press the [Dial] soft key.

1.3. Answering a Call

Using the Handset: Pick up the handset.

Using the Speakerphone: Press the speaker button or the [Answer] soft key

Incoming calls may be ignored by pressing the [Reject] soft key during ringing.

1.4. Ending a Call

Using the Handset: Hang up or press [EndCall] soft key

Using the Speakerphone: Press the speaker button or the [EndCall] button

1.5. Microphone Mute

During a call, press the microphone mute button. Mute applies to all modes: headset and hands-free. You can hear all other parties while Mute is enabled.

To turn off Mute, press the microphone mute button again.

1.6. Call Hold & Resume

1. During a call, press the [Hold] soft key
2. Press the [Hold] again or the [Resume] soft key to retrieve the call.

1.7. Call Transfer

1. During a call, press the [Trans] soft key, the active call will be placed on hold.
2. If you wish to transfer the call without speaking to the second party, press the [Blind] soft key, otherwise continue to the next step.
3. Place a call to the party (Number or Extension) to whom you want to transfer the call.
4. After hearing the ring-back tone or after speaking with the second party press the [Trans] soft key to complete the transfer.

1.8. Call Forwarding

To enable call forwarding:

1. From the main screen Press the [Forward] soft key.
2. Select forwarding type (Always, No Answer, Busy) then enter a number to forward calls that arrive.
3. Press the [Enable] soft key to confirm Call Forwarding.

To disable call forwarding:

1. Press the [Disable] soft key.

1.9. Redial

To redial the last number dialed press the (Redial) key

1.10. Do Not Disturb

Press (Menu) select [Features], select [Do Not Disturb] to prevent the phone from ringing on incoming calls.

A Do Not Disturb icon will appear to confirm that Do Not Disturb is enabled.

Repeat the above process to turn off the Do Not Disturb.

1.11. To create a three-way conference (3 way) call:

1. Call the first party.
2. Press [Confrnc] soft key. The active call is placed on hold.
3. Place a call to the second party.
4. When the second party answers, press or the [Confrnc] soft key again to join all parties in the conference.To put the conference on hold, press the [Hold] soft key. To resume the conference, press the [Resume] soft key.

To end the conference, press the [End Call] soft key. The other parties remain connected.

When a conference has been established, pressing the [Split] soft key will split the conference into two calls on hold.

To split the conference into two calls on hold, press the [Split] soft key

.If you have an active call and a call on hold, you can create a conference by pressing the [Join] soft key.

1.12. Call Lists

Press (Menu), [Features] followed by [Call Lists], then select Missed Calls, Received Calls, or Placed Calls. Information on respective calls will be displayed.

You can select a call from any list and do the following:

• To place a call, press the [Dial] soft key
• To change the phone number before dialing, press the [Edit] soft key.
• To remove the call from the list, press the [Clear] soft key.
• To store the contact in your Contact Directory, press the [Save] soft key. Saving is volatile unless performed from the Phone.com control panel, as the phone re-loads the list from the server each time it re-boots
• To view information about the call, press the [Info] soft key.

1.13. Volume Adjustment

Press the volume keys to adjust handset, headset, and hands-free speaker volume during a call. Pressing those keys in idle mode adjusts the ringer volume.

1.14. Voice mail

A voice mail icon on the phone screen, a flashing line key, and a stutter dial tone in place of normal dial tone indicate one or more new voice mail messages.To listen to voice messages:

1. Press the [Messages] key and select [Message center] soft key.
2. Press the [Connect] soft key and follow voice prompts to listen to messages.

NOTE: The specific Voicemail extension has to be selected in the Control Panel to enable the phone to open a different Voicemail box than the default one associated with the Phone extension number.

1.15. Directories

Press (Menu) button, the [features] soft key then the [Contact Directory]. Once inside pressthe arrow keys (V) or (^) and you will be able to browse through your extensions and address book entries.

1.16. More Detailed Information from the Manufacturer

For detailed information, please consult the comprehensive SoundPoint IP 450 User Guide available at www.polycom.com/support/voicedocumentation or http://www.polycom.com/global/documents/support/user/products/voice/soundpoint_ip450_user_guide_sip3_1_english_RevA.pdf

Polycom, the Polycom logo and SoundPoint are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective owners.