Category: Featured Features

Vanity numbers and your business

Wednesday, January 27th, 2010 at 10:53 AM EST

A vanity number is a phone number that can be communicated verbally using words, as opposed to just listing off numbers. For example, 1-800 BUY TOYS or 1-800 SHOP RATES. Customers and prospects simply dial the numbers corresponding to the letters in the vanity number and that can mean increased visibility and sales to your [...]

Toll Free Numbers

Monday, February 2nd, 2009 at 9:06 PM EST

When it comes to toll free numbers, with all the hype, promotion and competitive branding out there, in television commercials starring celebrities, in magazines and newspapers. In your Email Inbox, and your postal mailbox – it’s difficult, from a small business owner’s point of view, to separate fact from fiction; or realistic expectations from exaggerated [...]

Global Numbers: Presenting an International Image

Wednesday, November 26th, 2008 at 5:04 PM EST

Joining the Global Economy with Global Phone Numbers!
As we all know, it is a global economy we operate in these days, one way or the other, whether we like it or not – an International business spans, from Canada to the USA, to South America, Europe, India, Russia and the Far East; to Israel and [...]

When time & accuracy are the issue, Text Voicemail can be the Solution

Wednesday, October 22nd, 2008 at 7:22 PM EST

Why Text Voicemail?
Text Voicemail gives you the ability to read your Internet voicemail rather than merely listen to your messages. Your voicemail messages are converted from voice to text – then emailed directly to your Inbox!
Phone.com’s unique state-of-the-art process analyzes and converts personal logic and human intellect into a computerized formula and system [...]

The Phone.com Professional Greetings Center

Thursday, September 25th, 2008 at 5:11 PM EST

Do you ever call a business and hear a “general mailbox” greeting, with no specific individual greetings to respond to? Does it fill you with confidence that (A) your call will ever be heard in a timely fashion; or that (B) it will ever get heard by the right person; or (C) that it [...]

Call Handling Rules: Controlling the Call-In Experience

Monday, September 8th, 2008 at 10:42 PM EST

Virtual Office “Types of Calls”
Just as important as Call Forwarding features, or Menu options, is the suite of critical ’settings’ Phone.com calls “Call Handling Rules”. These “rules” (or settings) determine how callers will be dealt with, what they will hear, and when – basically what callers, most importantly sales prospects and existing customers, will experience [...]

Caller ID Based Routing

Monday, September 8th, 2008 at 9:35 PM EST

The Star Sub-Feature in the Popular Phone.com Call Forwarding Suite
Mike Kolodziej, President and Founder of The Dent Doc, a mobile dent repair service for automobiles, was recently quoted in an interview as saying:
“… Caller ID Routing is one of my favorite features, besides the menu, and the auto-reception.
It displays the 9:00AM to 6:00PM hours [...]

Auto Attendant – Part 2

Wednesday, August 13th, 2008 at 8:16 PM EST

Virtual Phone Auto Attendant: Individual Benefits
The same core benefits that define the entire Phone.com Virtual Office suite of virtual tools and phone system features, also mentioned elsewhere on this website, can be used to accurately define the Virtual Auto Attendant itself, the system gatekeeper
It’s affordable, often eliminating the need for a receptionist – or eliminating [...]

Auto Attendant

Wednesday, August 13th, 2008 at 8:00 PM EST

Auto Attendant: A Cornerstone of Phone.com Virtual Office Business Phone Systems
As a Phone.com customer told us: “Just for the image, when prospects or customers come by the office, it would be nice to have a receptionist, but let’s face it – we can’t afford one… But look what our Virtual Phone Attendant can [...]

Call Forwarding & Follow Me Calling

Wednesday, July 2nd, 2008 at 6:18 AM EST

Creating positive ‘first impressions’
Phone.com™ Virtual Office Call Forwarding gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, car, PDA devices, cell phones, in fact any phone anywhere in the world. This allows you to create a positive first impression for every [...]

Advantages of Phone.com’s “Queue” Feature

Wednesday, July 2nd, 2008 at 6:17 AM EST

Little or no phone wait time equals fewer cancellations and more sales
Phone.com’s “queue” feature places incoming callers into a waiting area to be answered by the next available “member”, or telephone number in the routing series on your end.
Phone.com’s “queues” allow you to route calls to a specific group of designated phone [...]

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