How it Works

VoIP, or Voice over Internet Protocol, works by transforming analog audio signals, like the kind you hear when you talk on the phone, into a digital signal that can be transmitted over the Internet and converted back to voice at the other end.

VoIP setup

Some VoIP services work with special software that enables you to use your PC speakers and microphone to “call” another PC or phone. Other VoIP services, like the kind offered by Phone.com, work with an adapter that enables you to use a standard phone to call anyone, anywhere. You dial the same way you normally would and the person you are calling doesn’t require anything special to talk to you. In fact, when you use Phone.com, they probably won’t even hear a difference. Phone.com’s nationwide network delivers clear, dependable phone service at a fraction of the cost of traditional phone services.


Subscribing to a VoIP service requires a broadband (high speed internet) connection. You can use the same connection you use for your computer and still talk on the phone while you are online or when your computer is turned off.

Because VoIP leverages the power of the Internet, it provides advantages that aren’t available with regular phone services. For example, you can:

  • Select a phone number with an area code outside of your calling area.
  • Take your telephone adapter with you to make and receive calls when you travel. All you need is a high speed internet connection.
  • Manage your preferences, features, and listen to your voicemails online.
  • Set up multiple virtual telephone numbers to provide friends, family, and customers with a local number where they can reach you.
  • Talk all you want to other Phone.com subscribers - for free regardless of their location!
  • Enjoy features such as Call Return (*69) without paying more.

Phone.com offers monthly plans starting at $9.88 and unlimited calling throughout the U.S. and Canada for just $18.88 and all Phone.com plans include advanced features that typically cost extra with traditional phone service providers. Plus, we offer attractive savings on International calling. Get the details on our calling plans. more info

More questions about VoIP? Visit our FAQ page for answers.