Hi all, I wanted to share something we’ve been working on for a while with you. It’s actually something I find very exciting and an important feature. This is one of those things that really sets some companies apart from others. On Tuesday Phone.com will announce full SMS support for all our customers. [...]
A vanity number is a phone number that can be communicated verbally using words, as opposed to just listing off numbers. For example, 1-800 BUY TOYS or 1-800 SHOP RATES. Customers and prospects simply dial the numbers corresponding to the letters in the vanity number and that can mean increased visibility and sales to your [...]
When it comes to toll free numbers, with all the hype, promotion and competitive branding out there, in television commercials starring celebrities, in magazines and newspapers. In your Email Inbox, and your postal mailbox – it’s difficult, from a small business owner’s point of view, to separate fact from fiction; or realistic expectations from exaggerated [...]
Joining the Global Economy with Global Phone Numbers!
As we all know, it is a global economy we operate in these days, one way or the other, whether we like it or not – an International business spans, from Canada to the USA, to South America, Europe, India, Russia and the Far East; to Israel and [...]
Why Text Voicemail?
Text Voicemail gives you the ability to read your Internet voicemail rather than merely listen to your messages. Your voicemail messages are converted from voice to text – then emailed directly to your Inbox!
Phone.com’s unique state-of-the-art process analyzes and converts personal logic and human intellect into a computerized formula and system [...]
Do you ever call a business and hear a “general mailbox” greeting, with no specific individual greetings to respond to? Does it fill you with confidence that (A) your call will ever be heard in a timely fashion; or that (B) it will ever get heard by the right person; or (C) that it [...]
Virtual Office “Types of Calls”
Just as important as Call Forwarding features, or Menu options, is the suite of critical ’settings’ Phone.com calls “Call Handling Rules”. These “rules” (or settings) determine how callers will be dealt with, what they will hear, and when – basically what callers, most importantly sales prospects and existing customers, will experience [...]
The Star Sub-Feature in the Popular Phone.com Call Forwarding Suite
Mike Kolodziej, President and Founder of The Dent Doc, a mobile dent repair service for automobiles, was recently quoted in an interview as saying:
“… Caller ID Routing is one of my favorite features, besides the menu, and the auto-reception.
It displays the 9:00AM to 6:00PM hours [...]
Virtual Phone Auto Attendant: Individual Benefits
The same core benefits that define the entire Phone.com Virtual Office suite of virtual tools and phone system features, also mentioned elsewhere on this website, can be used to accurately define the Virtual Auto Attendant itself, the system gatekeeper
It’s affordable, often eliminating the need for a receptionist – or eliminating [...]
Auto Attendant: A Cornerstone of Phone.com Virtual Office Business Phone Systems
As a Phone.com customer told us: “Just for the image, when prospects or customers come by the office, it would be nice to have a receptionist, but let’s face it – we can’t afford one… But look what our Virtual Phone Attendant can [...]
Creating positive ‘first impressions’
Phone.com™ Virtual Office Call Forwarding gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, car, PDA devices, cell phones, in fact any phone anywhere in the world. This allows you to create a positive first impression for every [...]
Little or no phone wait time equals fewer cancellations and more sales
Phone.com’s “queue” feature places incoming callers into a waiting area to be answered by the next available “member”, or telephone number in the routing series on your end.
Phone.com’s “queues” allow you to route calls to a specific group of designated phone [...]
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