Dial-by-Name Directory

As part of Virtual Office, customers can take advantage of Dial-by-Name Directory. A computer generated auto-attendant voice will ask callers to enter the first or last name of the person they’re seeking, and then will read the person’s name and extension to the caller. Don’t want to use our computer generated auto-attendant? The option to record your own name is available for flexible customization!

You have the option of organizing your Dial-by-Name Directory by last name or by first name. When a caller dials into the Dial-by-Name Directory, they can use their keypad to enter the first few letters of the party’s first or last name they are trying to reach.