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Features

FEATURE

Caller Analytics

Gain valuable insight to your callers' public data and social profile with our easy to use call analytics platform. Break down and analyze calls to your Phone.com account with just a few clicks. FREE 60-day trial!

Premium Feature

An additional monthly fee will apply when adding this feature to your account. See pricing for details.


 

Caller Analytics information is divided into 6 easy to use data categories.

Overview

An account wide snapshot of caller data with new and returning call break downs.

Activity

Break your calls down by inbound or outbound call, duration as well as the time of the call.

Demographics

Your caller data is analyzed by caller demographics in a variety of ways, including census population data.

Technology

Understand how your callers are reaching you, via landline or cell phone. This also includes the cellular provider.

Behavior

Analyze your callers by breaking down between new and returning callers to your Phone.com number.

Social

Connect your callers to their social media accounts for email, Facebook, Twitter, and LinkedIn.