Tag Archives: voip service

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (VOIP), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service. How much of your current bandwidth is needed for high-quality voice calls? This is a question we are asked every day by our customers. Start by asking yourself a few questions: What is the actual data upload and download speed that your Internet Service Provider (ISP) delivers? What other services and applications on your network consume a portion of that available bandwidth? Are there Quality of Service (QoS) settings that you can tweak to optimize your network for VoIP? Minimum and Recommended Bandwidth for VOIP Service The bandwidth that our VOIP phone service requires depends on the number of concurrent calls you want to make. The table below shows the minimum bandwidth required to make... Read More →

At Phone.com, we love our Channel Partner Program (CPP). It allows businesses that would benefit from bundling Phone.com with their own services to offer their clients superior VoIP phone service! While Phone.com provides software tools, training and support for CPP Agents, the agents work one-on-one with their own clients to provide great customer support. Matthew Demaree, CEO of HTDNET, a Virginia-based computer consulting and web-hosting company, signed on with the CPP Agent program in 2011 after using our phone service for a couple of years. "We became authorized Phone.com agents, allowing us to take our knowledge and experience of Phone.com's products and services directly to our customers—getting them the direct support they need and still getting awesome backup support from Phone.com when we have a special issue or request." Demaree is a big Phone.com fan. "We have NEVER had a customer-service failure. Phone.com always goes above and beyond to ensure... Read More →

The free Google Voice service has been around for several years now, but its days may be numbered. Google is opting to discontinue support for third party services, migrating it into their Google Hangouts platform. For those of you currently using Google Voice who are concerned about losing your number and phone service, Phone.com has a fantastic offer for you! Any Google Voice customer can easily port their number to Phone.com free of charge and then continue to use their Google Voice number with Phone.com. This includes free use of the Phone.com Mobile App, along with a wide range of phone features for you to enjoy. We also offer a variety of desktop phones, giving you the convenience of VoIP calling. Now for the icing on the cake: We offer 24x7 phone support! Phone.com service starts at $9.99 per month but I am happy to extend a special offer of 90 days free to any Google... Read More →

In business it is all about the numbers, and generally, whenever a service can provide your company the opportunity to improve the financial bottom line, it is a wise decision. This being said, it is no surprise why so many businesses are making the transition from standard landline telephone service to VoIP, or voice over internet protocol, service. Lower Monthly Expenses Even when comparing the expense of just a single line, VoIP service comes in at a fraction of the price of traditional phone services. So, right off the bat, this internet based phone service can make a drastic improvement to the expense column of your business. No Extra Fees VoIP providers are able to offer a number of features that traditional phone service providers are not able to provide or only provide at an additional expense. These features include auto attendants, dial-by-name directories that allow callers to direct themselves... Read More →