Tag Archives: voicemail

Do you dislike leaving voice messages for friends and colleagues? You're not alone, especially if you're between the ages of 18 and 34. Research shows that millennials, also known as Generation Y, shy away from leaving voicemail, in favor of texting or using services like Facebook Messenger and Snapchat. Recent articles in the New York Times and on NPR's All Things Considered suggest that twenty-somethings, raised in a text-friendly culture with unlimited phone access to their friends, just don't like waiting for the robotic voice instructions to end or that annoying beep. On average, Gen Yers send up to 60 text messages a day. They find texting more immediate and satisfying, and trust it more. While millennials have been dubbed the "Me" generation, when it comes to messaging it seems more a matter of pragmatism than entitlement. Texting is simply faster and easier than leaving a message. A "Call me!" text will likely be answered more quickly... Read More →

These days, more and more people are working out of their offices or in the field. Few companies need a receptionist or a physical answering machine to take messages. When you're on the go, Phone.com makes it easy to get a voice message as soon as a caller leaves one in your Inbox. For Maurice Aguirre, Chief Lobbyist at DG Group, LLP, on-the-go voicemail is one of his favorite features! The DG Group is a high-stakes advocacy and public-strategy firm that offers a range of services to help their clients gain a competitive advantage. Services include public relations; creating, implementing and changing public policy; and business-management consulting. One of Aguirre's chief goals, is to build and maintain strong relationships with his clients. Having voicemail at his fingertips is key. "Always being connected to a client, no matter where I am or whether an assistant is routing calls, is priceless," he... Read More →

If it wasn’t for Phone.com’s VoiceMail transcription service, my entire checking account could have been emptied out. It seems that some credit card bandits used my Visa debit card to charge 76 cents from a place in Kansas. I can only guess where they got the number from, but I have fairly recently received several notices from major retailers that their systems had been compromised. The reason for a tiny charge like that is possibly that the bandits were probing to see if the card number really was good, and hoping that such a tiny charge would go unnoticed. That my card number was stolen is the bad news. The good news is that the tiny charge was flagged almost immediately by Visa’s security people, and I quickly got a phone call from my credit union’s security team. But the bad news is that I wasn’t at my desk when... Read More →