Tag Archives: virtual office

The Wave of the Future

by Phone.com

As technology continues to grow at a rapid rate, so does the way we communicate. No matter where advances in technology take us we as a people will still need to find a way to connect with each other easily and clearly (and especially for bussiness – voice communications is still key). One of the newer breakthroughs in communication technology is IP based phone service. Although 15 years old now, it is only in the last few years that the term VoIP (Voice over IP) has become a more consumer known word.

VoIP technology delivers voice communications over your broadband networks. This technology offers higher bandwidth efficiency then normal copper phone wire. The bundled phone services you get with your cable company are based on VoIP technology.

There are many types of “VoIP based” services: from regular home phone service to complex enterprise solutions or simple pc to pc communication (like Skype) and still early but coming strong: Mobile VoIP solutions.

Phone.com Virtual Office phone services relies on VoIP and offers all you need in a phone service with innovative VoIP technology. Perfect for small and home business as well as personal use, Virtual Office allows the service of a landline or cable based phone service along with loads of other features and without any equipment, or software downloads, needed.

Your Phone.com Virtual Office service can include one number for multiple devices, sophisticated call routing, fax service, bottomless voice mailboxes and text voicemail that alert your mobile phone and email, personal greetings, custom menus and much more all at a very affordable price.

With the pace of life speeding up at every moment, any and all advantages should be employed in order to stay on top of responsibilities whether they are business, family, or socially related. Virtual Office offers the next-generation-step alternative to landlines and multiple devices and brings options to small businesses and home offices that could have not been afforded with older legacy based solutions.

With operational cost lower for providers, every aspect of the service can be brought to consumers at a cheaper rate than plain old telephone service. Long distance and international calling have never been available at such low rates. Fax, and voicemail to email service along with your phone service all in one place at one low rate.

Besides the quality, robustness and cost effectiveness Phone.com Virtual Office provides, it is only the tip of the iceberg. VoIP is the wave of the future in communication technology, and will only grow as bandwidth capability continues to improve and other discoveries are made to allow for better, faster and more convenient communication services and Phone.com will be there for you with these innovations.

Eliminate Roaming Charges with Virtual Office from Phone.com

by Phone.com

Recently, I found myself on a week-long junket through Europe without a local phone. No big deal, I thought, I‘d use my US number and swallow the roaming charges. They couldn’t be that bad, could they?
What a mistake. My kids thought it would be great fun to speak with dad and called me a few times a day and of course I keep getting work calls.
At the end of the trip, my phone bill reached several hundred dollars with a hefty amount of that coming from the roaming charges. That’s when I learned that Phone.com had the perfect solution. The combination of a virtual number and call forwarding would have eliminated roaming charges forever.

With virtual numbers, you can take a local presence in a foreign city even country (as you can even choose your area code). With call forwarding you can direct calls coming into your Phone.com phone to anywhere in the world. Together, you can slash your roaming charges forever.
Here’s how it works. Get a Phone.com Virtual Office account. Start today by making a point to only give out your Phone.com phone number. Anyone who wants to call you will call that number – not your mobile number directly. Why? Because Phone.com provides you with some pretty powerful call handling features that let’s you control as to when and where incoming calls reach you, features not found with most mobile plans.

So if you want to reach me, for example, you’ll call my Phone.com number. I’ve enabled Phone.com’s call handling rules to ring my desk phone and computer’s soft client. This way if I’m logged in one way or another I can take the incoming call, but if I’m out of the office, the call then forwards over to my mobile line. (If I still don’t answer my mobile number, my Phone.com voicemail picks up and sends the voicemail to my email and texts my mobile phone, but that’s another matter). This way I’m controlling my calls not the other way around.

However, also if I am overseas I will forward calls to my international phone (a local SIM card or phone I pick up wherever I visit) and anyone calling me from the US will still find me and pay the local price call only (I can even set a “do not disturb” option so that I am not bothered due to different time zones).
Now if I want to call out I get a Phone.com Global Number which is a local number in whatever country I visit (it is only $4.88 per month for many European and other major destinations), now I can dial that number and reach any US phone I want to forward that number to. NO roaming charges whatsoever.
If you have continued business in that county you keep that number and let your clients or business associates use it to reach you when you!

Phone.com Virtual Office plans start at just $9.88 per month and with a 24*7 call center you can always call or chat online and find out more information about the service and available plans. Or … just ask using Twitter or Facebook.

Use Your Business Phone System to Track Leads

by Phone.com

If you want to know exactly where all your calls – better known as potential business leads – are coming from, your business phone needs to have an effective call log in place.

Using VoIP technology, call logs allow you to view all:

• Incoming calls
• Outgoing calls
• Fax calls
• Missed calls

These calls are all conveniently listed at the date and time they occur, so you can easily see who is calling your business and when – what better way to track where your business is coming from? As an added benefit, you can view missed calls, so even if a potential customer did not leave a voicemail, you can call them back and turn their missed call into a business opportunity.

Do you want to identify your peak calling hours so you better know how to staff your business phone? Start tracking your call logs, and let the data do the talking.

Have you noticed that calls from certain numbers are causing complications? Identify the problem numbers in your call log and block them – it’s that easy.

Phone.com’s Virtual Office business phone service utilizes a helpful Control Panel where you can view all your call log information quickly and easily. By signing up for this great service, your business phone system will benefit from a variety of unique features. On your Control Panel, you can choose to view call logs:

• Made to a specific queue or extension
• Coming to or from an individual number
• One extension at a time

As a further convenience, Phone.com’s business phone call logging system allows you to download your call logs to a CSV system. This way you can organize and categorize them however you’d like in Excel or another spreadsheet program.

When it comes down to it, your business phone system needs to work for you, and utilizing call logs is one excellent way to make that happen.