Tag Archives: virtual office

Do you dislike leaving voice messages for friends and colleagues? You're not alone, especially if you're between the ages of 18 and 34. Research shows that millennials, also known as Generation Y, shy away from leaving voicemail, in favor of texting or using services like Facebook Messenger and Snapchat. Recent articles in the New York Times and on NPR's All Things Considered suggest that twenty-somethings, raised in a text-friendly culture with unlimited phone access to their friends, just don't like waiting for the robotic voice instructions to end or that annoying beep. On average, Gen Yers send up to 60 text messages a day. They find texting more immediate and satisfying, and trust it more. While millennials have been dubbed the "Me" generation, when it comes to messaging it seems more a matter of pragmatism than entitlement. Texting is simply faster and easier than leaving a message. A "Call me!" text will likely be answered more quickly... Read More →

  As we move towards the year 2020, I'm wondering: Where are those time-saving robots that sci-fi writers and cartoonists promised us in the 1950s? Robots are running our production lines and powering our data centers, yet I'm still mowing the lawn and folding laundry! Isaac Asimov dreamed of a world where bots not only did the menial tasks we disdain, but were capable of discernment and independent action, being governed by the Three Laws of Robotics: A robot may not injure a human being or, through inaction, allow a human being to come to harm. A robot must obey the orders given to it by human beings, except where such orders would conflict with the First Law. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law. Earlier this year, iRobot and Cisco teamed to release the kind of robot... Read More →

In the book Remote, Jason Fried and David Heinemeier Hansson, founders of 37signals, present a compelling argument for allowing employees to work from home.  At the core of the discussion is giving your employees the flexibility to work wherever they feel is best. That could be home or a cabin in the mountains, or possibly at one coffee shop in the morning and another in the evening. Does it really matter where they work as long as they are completing their work with flying colors and effectively communicating with the team? If you are currently considering allowing your employees to work remotely, here are five reasons Phone.com just makes sense for you and your business. 1. Flexible Call Routing - You can route calls to a device, our Communicator soft phone, or your cell phone or landline number.  You can literally route your callers anywhere you might be working and change it on the fly through... Read More →

For any non-profit organization running an office in Washington, DC, operation costs can be a killer. Rent, keeping the lights on, marketing—and oh yeah, phone service. You need a really good business phone service if you're an international, grassroots organization like Students for Sensible Drug Policy (SSDP). SSDP is a student-led network that advocates for drug-policy reform and safer program implementation. The organization works to effect change, for example, on financial-aid eligibility for drug offenders who want to study, medical marijuana legislation, and Good Samaritan policies, among other issues. They have 3,000 active US members and over 200 student chapters. "We went from having one line shared by all [three] staffers, no individual mailboxes, and no ability to forward messages or transfer calls to cell phones to having a fully-functional business phone system," says Executive Director Betty Aldworth. Since late last year, Aldworth says the Washington office has grown from... Read More →

With so many companies building an online presence, it's easy to forget that we still rely on the humble telephone to do business and create success. Small companies use their phone lines to answer customer questions, take orders and deal with vendors, which is why a memorable vanity number is such a valuable asset. What is a Vanity Number? A vanity number is a local or toll-free phone number made up of a string of numbers or letters that are either easy to remember or represent your business well. For example, 858-555-5000 or 1-800-FLOWERS. Software Advice, a Texas-based service that helps businesses select the right software for their needs, recently published a great decision tree (shown below) that will help you choose the best vanity number for your business. At first glance, the chart looks a bit intimidating, but the process is simple: Find the best word or phrase to represent your business... Read More →

A recent report from Infonetics Research shows that sales of unified communications, including cloud-based phone services like those offered by Phone.com, jumped 27 percent from the first quarter of 2013 to that of 2014. At the same time, worldwide sales of PBX systems and components fell by eight percent! The message is very clear—hardware, premises-based systems are on the decline and cloud-based systems are on the rise. Even though companies like Phone.com have been touting the benefits of cloud-based solutions for many years, what seems to be happening is that the unified communications industry has passed the point of critical mass, and is no longer being questioned on its applicability or viability for companies of all sizes. Cloud solutions simply make too much sense when it comes to capital outlay, flexibility to add and delete accounts, diminished management requirements, and the inevitable obsolescence of hardware systems. Companies like Microsoft, Avaya, Cisco, NEC and Mitel will continue to... Read More →

DomainSkate.com has been a satisfied customer of Phone.com for a few years now, making it that much better to connect with them at NY Tech Day two weeks ago. In fact, our booth was right across from Phone.com's, giving us the opportunity to chat with their team and get outfitted with some Phone.com swag! We also had a chance to talk about the product we recently launched—our online brand protection for small- to medium-sized businesses. DomainSkate helps companies manage their brands and domains online, keeping cyber squatters and other domain abusers away. For demo purposes, we entered “Phone.com” into our software dashboard, and predictably, there were many results for domain names that included the term “phone.” Most notable were instances where people were obviously trying to target Phone.com by registering domains like www.phonecom.com and www.phone-com.com. Also, there were those who'd registered the term “phone” in the new domain TLDs (Top Level Domains),... Read More →

Every Phone.com account includes the ability to send a digital fax. Say goodbye to your fax machine! How to Send a Fax You can send a fax through any extension on your account. To begin this process: Mouse over Configure at the top of your account page and select Manage Users & Extensions. Select Edit next to the extension from which you want to send a fax. Select Send a Fax on the left-side navigation bar within the extension settings. You are now on the Send a Fax page. To create your fax: In the Fax Number field (1) enter the fax number to which you want to send a document. Enter cover page information (optional). In the Send a confirmation email to field (2) enter your email address to receive a successful delivery confirmation. Select Choose File (3) to upload the document you want to send. Select Preview Fax... Read More →

Phone.com makes it easy and affordable to support a business in several countries! Need virtual numbers in different regions and the ability to call internationally? For Ofelos Media, a Phone.com client based in Cyprus, our phone service delivers all that and more! Ofelos Media offers business and marketing services that help small companies expand and establish an online presence. Services include scanning and electronic archiving of documents, strategies for mobile and online marketing, and guidance on social media. Phone.com gives Ofelos Media the telephony resources to maintain their relationships with global clients, and enables them to operate economically. While their main office is located in Cyprus, Ofelos Media has another office almost 2,000 miles away in Denmark, with each location using numbers local to those countries. "The features we love most about the [Phone.com] system is its ability to handle global numbers, which gives us a local presence in each country,"... Read More →

More and more companies are moving away from a centralized physical structure and allowing employees to work from home or remotely when traveling on business. In 2013, there were an estimated 28 million small businesses in the United States. These businesses have generated over 65 percent of net new jobs since 1995. So how do small businesses or, for that matter, businesses of any size keep up with competition in the US and abroad? One way is to incorporate virtual-business strategies and employ some of the rapidly evolving technologies that fall under the umbrella of cloud communications. On Wednesday, February 26, at 11:00 AM PT / 2:00 PM ET, Joel Maloff (VP, Channel Development) and Aaron Rosenthal (API Product Manager) at Phone.com will host a webinar in conjunction with BrightTalk.  They will discuss the ways cloud communications might make sense for your business.  Some of the topics they will be tackling... Read More →

Every weekend I have a chat with a friend or family member at some social gathering and we eventually find ourselves talking about how they want to purchase that “first phone” for their child.  Being a lover of mobile devices, I usually stop them mid-sentence and find out what phone they are using and what phone they plan to purchase.  Almost every week I’m shocked to hear they have an old iPhone 4s and their kid has talked them into purchasing an iPhone 5s. Let me tell you why I always recommend handing down the used phone and keeping the new one for yourself.  First of all, many of the people we hang out with are small business owners and I remind them that if they buy a new iPhone for themselves, it may be tax deductible (check with your accountant).  I also try to impress upon them that they... Read More →

Every so often it’s good to be reminded what our Virtual Office offering is and especially now because it recently changed.  I won’t focus on what we used to offer, we’ve added to it.  Now we offer 2 phone numbers with our base plan, local or toll free numbers so your customers have options.  Plus unlimited extensions, auto attendant with menus, call forwarding, a conference call room and  over 60 additional features making Phone.com the right choice. If you’re new to Phone.com or business phone services then you can give us a 30 day free trial.  Take some time and set up your phone service just the way you want it and play with our features.  After the free trial you can decide if you want to keep our service and even transfer your number.  Then add some of our popular upgrades like an unlimited minute extension, vanity numbers, professional... Read More →

Virtual Office is the premier choice for VoIP (Voice Over IP) phone service at an affordable cost to the consumer. Since VoIP phone services uses broadband and not regular phone lines, phone service is both easier and more cost effective than traditional landline services. Virtual Office is an affordable business phone service that doesn’t make you sacrifice the features that your company relies on. Virtual Office features one phone number to reach all locations and staff. This gives callers a seamless experience when calling into the office whether you have employees working remotely, employees that are constantly on the road, or multiple locations across the United States. One number will direct callers to all of the various departments or extensions that they may need without requiring them to remember multiple phone numbers. Advanced call forwarding settings allow you to transfer calls to any phone worldwide based on Caller ID or... Read More →

Traditional phone services can be expensive and require complicated set up with expensive handsets, but Virtual Office from Phone.com offers affordable business phone services with all of the bells and whistles. Virtual office adds a sense of professionalism and ease of use for all businesses large or small. Its comprehensive list of features will ensure that you will never miss a phone call again. Virtual Office offers all of the necessary features required for business customers like free unlimited extensions with personal voice mail, international calling, menus, hold music, conferencing, call recording, call waiting and call transfer. In addition to these necessary services, they offer all of the premium services that traditional phone services charge a fortune for. Many businesses struggle with ensuring that all calls are answered whether the staff is in the office or on the go. Virtual Office by Phone.com has a variety of features that leave... Read More →

Small businesses face a lot of challenges and unexpected expenses but Phone.com is offering a Virtual Office phone service that is both practical and affordable. Voice over IP based phone services are becoming increasingly popular nowadays as the cost for traditional phone services are just outside of reach for many start up companies. Virtual Office has all of the features of high-end professional phone services at a fraction of the cost leaving all of your customers or prospective customers with an impression of exceptional professionalism. Virtual Office offers the convenience of adding unlimited extensions easily and without any extra cost. This comes in handy during unexpected growth periods, allowing each employee to have his or her own extension. Each extension offers personal voicemail boxes and email delivery of voicemail. Best of all, there is no additional cost for equipment or additional extensions. Menus and Dial by name directories add a... Read More →

Establishing an edge in today’s cutthroat business world is crucial to success. Finding viable avenues for improved communication and reducing overhead allow for a better profit margin in the volatile global market. These challenges are increased greatly for small businesses that find it more and more difficult to operate above water in the the modern free market. Fortunately, technology is ever changing and leveling the playing field for all. Virtual Office phone service from Phone.com is here to lend a hand. Voice over Internet Protocol, or VoIP Service, is sweeping the communications world. The breakthroughs in Internet Protocol have allowed communication providers to combine the speed, accessibility, and storage capacity of the Internet to plain old telephone service (POTS) at a fraction of the cost. Small-time and home-based businesses looking for a way to cut overhead without losing service quality, while improving communication and customer outreach have a new option... Read More →

As technology continues to grow at a rapid rate, so does the way we communicate. No matter where advances in technology take us we as a people will still need to find a way to connect with each other easily and clearly (and especially for bussiness - voice communications is still key). One of the newer breakthroughs in communication technology is IP based phone service. Although 15 years old now, it is only in the last few years that the term VoIP (Voice over IP) has become a more consumer known word. VoIP technology delivers voice communications over your broadband networks. This technology offers higher bandwidth efficiency then normal copper phone wire. The bundled phone services you get with your cable company are based on VoIP technology. There are many types of "VoIP based" services: from regular home phone service to complex enterprise solutions or simple pc to pc communication... Read More →