GreenFire Energy is a small but growing renewable energy firm located in Salt Lake City, Los Angeles and the San Francisco bay area. Founded in 2010, GreenFire has worked to develop breakthrough CO2-based geothermal energy systems that produce clean, sustainable energy.
They recently made the switch to Phone.com and co-founder Randy Balik has already seen a positive impact on his small business. “Phone.com has simplified the way our small business manages its entire phone system,” he says, adding, “Your service has given us a much more professional business presence than we had before.”
Features like customizable menus and professional greetings easily set small businesses apart from their competitors, and are included in Phone.com’s basic plan. Balik says that GreenFire is saving about $70 per month over their previous VoIP system, and is getting a much broader service.
And while Randy Balik uses our control panel to tweak settings, he’s happy to have a great customer support team on his side whenever questions arise. “What I honestly love is the ability to call and talk to a live person who can help in situations when the solution is not intuitively obvious in the web portal.” He says Phone.com’s customer service really sets us apart from others. “I’ve always been able to reach a live person quickly when I’ve had questions or needed assistance.”
We consider it a privilege to enable small businesses like GreenFire Energy to succeed as they work to protect our environment.