Many consumers are dropping their landlines for cell phones and Internet-based phone lines to save some cash. For businesses, however, the decision isn’t quite as easy. Whether you’re a startup weighing your options for business phone systems, or an established business considering dumping your landline, money isn’t always everything.
Me: I think it’s about time for customer service to own the customer engagement and service element of our company’s social media activity.
CEO: Ok, but you had better make sure someone is constantly monitoring and responding to customers. I don’t want to see any service failures go viral.
Me: Yeah, sure, no problem.
Phone.com is an all-in-one telephone service solution that is ideally suited for small businesses and virtual companies without physical locations. Phone.com makes it possible to forward incoming calls to mobile phones, tablets, desk phones, and even desktop computers.
Phone.com is an excellent choice for VoIP service, offering competitive monthly pricing, no setup fee and a substantial feature set with great features for international calling. Its feature set, along with the thorough customer support that includes help in Spanish, makes it a provider worth considering.
A long time customer of mine, more so a friend at this point, recommended that I read The Four Agreements by Don Miguel Ruiz. With a ravenous thirst for personal development and improvement, I purchased it immediately.
As I’m sitting on the crowded subway train in the hustling bustling city, I feel instantly connected to this book as it begins to challenge my core beliefs.