Obtaining our first patent is a big deal and it appears that others thinks so as well. Phone.com was recently featured in an article by Patent Law Center Practice. The article describes our new Group SMS patent in detail and the process Phone.com went through to obtain it. Click here to read the article in its entirety.
Phone.com was featured in the most recent issue of the New York Enterprise Report. The article gives detailed reasoning why Phone.com earned the 2013 Small Business Award For Customer Service. Click here to read the full article.
In a recent blog post on the SMBnation blog, Phone.com CEO Ari Rabban discusses the way bring-your-own-device (BYOD) policies can maximize productivity in the workplace. Allowing employees to receive business calls and listen to voicemail with the help of robust mobile apps can amount to a savings of $30 per employee per week!
This post is particularly relevant given the release of Phone.com’s new iPhone App. Allow your employees to access their Phone.com extension via one of our mobile apps and you can expect an increase in productivity and more frequent connection with your customers. Click below to read the full article.
Jeremy Watkin was recently given the distinct privilege of writing a guest post for Shep Hyken’s blog. Jeremy is the Director of Customer Service at Phone.com and co-founder and regular contributor to the popular customer service blog Communicate Better Blog. Shep Hyken is a customer service and experience expert, Hall of Fame Speaker and New York Times and Wall Street Journal best-selling author of the book “Moments Of Magic” along with several other works.
Click here to read Jeremy’s post entitled “Names ARE A Big Deal” in its entirety.