Have you ever been late for a conference call because you couldn’t figure out how to get the conferencing feature on your phone to work?

Have you ever been in the middle of an important conference call and lost the connection?

Conference calls can be a nightmare without the proper equipment. Any professional who spends significant time working with clients on the phone will tell you how necessary it is to have reliable conferencing capabilities.

Make things simple on yourself and invest in a business phone service that provides quality conference calling features.

Purchase a business phone system from Phone.com today to get simplified conference calling, and so much more!

You’re famous among the people you know for making the best peanut butter cookies in the tri-state area. “You should sell these,” someone suggests and you decide they’re right.

Your baking operation starts out small in your home, so you don’t have the advantage the bigger cookie-making companies have. You create and maintain your own Web site. Do your own marketing. You even have to answer your own phone. Or do you?

Technology has a way of leveling the playing field. For you, the cookie-maker, it can make you sound like one of the big dogs. A virtual phone system, like the one offered by Phone.com, can give the illusion of a bigger company even when you answer your phone in your pajamas.

Start with a toll free number that anyone all over the country can use. When the calls start coming in, use Phone.com’s Virtual Office. This is a virtual phone system that gives you a virtual phone number and lots of customizable features. One such feature is Follow Me Calling, which forwards your phone calls to multiple numbers, all of which ring until you pick up. With no hardware to buy and a monthly rate starting at $9.88 per month, Phone.com’s Virtual Office makes for a powerful, inexpensive solution to your small business’s communication needs.

Before you know it, orders are being faxed in left and right, but you’re elbow deep in batter to notice. Your cell phone chirps, notifying you of the incoming faxes rather than seeing papers fly out of the fax machine. They’re safe in your phone system, waiting for you to take a look. You can get to it when you’ve finished your last batch for the day.

With Phone.com’s business phone system, you can turn your one-(wo)man operation into a global business. For argument’s sake, let’s say Irish people love peanut butter cookies. More importantly, they love your peanut butter cookies. Phone.com allows you to add a telephone number in Ireland and have those calls routed to your cell phone. Before you know it, you’re getting orders from Dublin.

Phone.com has made starting and operating your small business a snap. Now all you have to do is find a way to keep your cookies fresh when they get over there.

Happy New Year from Phone.com!

There are many benefits to running a business from home – you don’t have to battle early morning traffic, your wardrobe is not a focal point, you have 24/7 access to your office materials and resources in the comfort of your home, and you can save a ton of money by not paying to rent an office space.

However, there are also challenges to operating your business from home, and a crucial one is centered on maintaining and promoting a professional image. Home business owners struggle to promote an image that can compete with the big businesses in their industry, especially when it comes to answering the phone.

An unreliable and ineffective phone answering system can mean disaster for an otherwise excellent home business. Therefore, having a good home phone service is essential for setting up a business phone system that will best serve your customers and you.

Get a home phone service that gives your home business the professional boost it needs.

Many times when you are on the phone you find the need to record your call. Perhaps it is an important conversation that you want to keep for future reference or perhaps you just can not write something down (because you are in the car, or just in a loud place) and ask the calling party to call again but this time you wont answer so they could leave you a voicemail.

With Phone.com all you need to do is press *7 during an incoming call to a Phone.com number and you can start recording your call. Press *7 again and the recording will stop.

To listen to a recorded call, visit the Call Logs section of your account after the call has ended. Locate your call in the list of Call Logs and press the “Play” arrow to play the recording.

To learn more about call recording click here.

At Phone.com we deal a lot with phone number transfers (or Local Number Porting – LNP – as it is called). Many of our customers who want to keep their existing phone number (whether it is their home phone number or cell phone number) but want to enjoy all the benefits of the Phone.com service go through the number porting process.

In the United States, LNP is mandatory for both mobile and land lines the process can be short (2-3 days) but many times can take as long as 2 or 3 weeks.

There are some important guidelines when requesting a number transfer and they are all outlined here. The process Phone.com uses is not different than other service providers as we all follow FCC guidelines for number porting.

We get all kinds of scenarios for LNP and though we always try our best to complete the LNP process as quick as possible please note that the authorities who manage the number porting on our behalf may prevent a transfer for the following reasons:

1. Incorrect service name and/or address – always be sure to provide the correct name and address so that your existing number can be verified. We need the service address associated with the number. The service address may differ from the billing address.
2. Remote Call Forwarding, Centrix and DSL – If the number currently has any one of the above services, please make sure to remove before porting the number to Phone.com. For example: if your home phone is programmed to forward to your cell phone we will not be able to transfer your home phone number to Phone.com
3. Unpaid balance with current provider – Any unpaid services with your current provider will cause the number to be rejected.
4. Freeze or hold on account – unfortunately, we cannot override a freeze or account hold with the current provider.

A couple of other items to remember when transferring your phone numbers: If you do not want to keep your phone line associated with the number you are transferring DO NOT cancel your existing service until AFTER the number transfer is complete
If you want to keep the phone line associated with your transferred number live than you will need to get a new phone number for that line.

The good thing is that in most cases that a) process is smooth and is improving as service providers cooperate with the process and b) the benefit once you complete the number transfer makes the process well worth it!