Category Archives: Press Releases

Phone.com Press Release

Phone.com Named One of NJBIZ 50 Fastest Growing Companies

by Phone.com

LIVINGSTON, N.J., Nov. 15, 2012 /PRNewswire/ – Phone.com, a provider of VoIP and cloud-based telephone service specializing in small-sized businesses and home offices (SOHO), was ranked twenty-third in New Jersey’s 50 Fastest Growing Companies by NJBIZ.

The 50 Fastest Growing Companies celebrates the state’s most dynamic companies who continually contribute to the success of New Jersey’s economic growth and stability. To qualify, companies had to meet selection criteria that included a revenue size of at least $500,000 within the past three out of four years and growth in revenue over a four-year period, dating from fiscal year 2008 to 2011.

Phone.com CEO Ari Rabban was thrilled to have been selected. “One of the biggest secrets to our success has been the state’s support of technology ventures like ours,” said Rabban. “We’ve also greatly benefited from the growing pool of talent supplied by the university corridor ranging from Princeton to Columbia and the ability to find quality local partners who support our business operations and development.”

Phone.com has over 1,000 small business customers in New Jersey and is growing steadily nationwide. The company was also ranked 262 on the INC500 list in 2012.

For more information, visit http://www.phone.com or call 1-800-998-7087.

About Phone.com

Phone.com is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP. Please visit www.Phone.com or call 1-800-998-7087 for more information.

Phone.com Offers Free Accounts To Businesses In New Jersey Affected By Superstorm ‘Sandy’

by Phone.com

LIVINGSTON, N.J., Nov. 8,  2012 /PRNewswire/ – Phone.com, Inc., a provider of VoIP and cloud-based telephone service specializing in small-sized businesses and home offices (SOHO), today announced it is offering free accounts for service for up to one year to as many as 100 businesses in New Jersey that have been affected by Superstorm Sandy.

Even if their own brick-and-mortar locations are in disrepair, businesses whose office communications hardware or systems have been knocked out by storm-related coastal surge, rain, wind or other damage from Sandy can take advantage of accounts with Phone.com to re-establish their presence with their customers.

“SMBs and SOHOs can stay viable and remain in business if they maintain a telephone presence despite having their buildings wiped out, unusable during repair or left without electrical power for weeks at a time, and that’s where Phone.com can help,” said Ari Rabban, co-founder and CEO.  “As a New Jerseybusiness, we’re making our offer to as many as 100 fellow business people in the Garden State.”

Each free, one-year Phone.com account would include free calling minutes for 12 months and in switching their numbers to Phone.com’s hosted service, affected businesses retain their existing telephone numbers so that to callers they appear in business as usual.

“We would require a business name, address and owner contact information, and we would need a credit card for incidental expenses,” said Rabban, who recently joined the board of directors of the New Jersey Technology Council.

Businesses can sign up for free Phone.com accounts at its website –http://www.phone.com/sandy – and using the code “SANDY,” or by calling 1-800-514-7987 toll-free.

With Phone.com, as long as a business has a “cloud-based” telephone number, calls can always be received even if power to a building fails.  It doesn’t matter what device a business person has, or where he or she is located, because Phone.com’s advanced calling rules allow any phone number to ring a VoIP land line, mobile phone, copper-wire line or tablet-based “soft” phone simultaneously.  So an SMB’s entire workforce can work remotely and be reachable, appearing to customers as if the company is open for business as usual.

Additionally:

  • The options are user controlled via browser, including by smartphone, so call-routing arrangements can be dynamic, based on need.
  • Calls can easily be forwarded to other areas, away from storm-affected areas. So if a building is shut down, other people in a different location can answer calls.
  • If cable broadband and copper landlines are down, business people can use Phone.com with a “soft” phone on their PCs, tablets or smartphones with Wi-Fi and remain in operation.

About Phone.com
Phone.com® is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP.

Phone.com Deploys Caller Analytics to Aid Business Marketers

by Phone.com

Phone.com Enters Agreement to Use VoodooVox Platform in Customer Experience Applications

TORONTO and LIVINGSTON, N.J., Oct. 24,  2012 /PRNewswire/ – Phone.com, Inc.(“Phone.com”) and VoodooVox, Inc. (VVX.TO), today announced they have entered into an agreement to make the VoodooVox Analytics platform available to Phone.com’s extensive business customer base to help advertisers and marketers target their audiences better while safeguarding consumers’ personal information.

Phone.com is a U.S.-based VoIP and cloud-based telephone service specializing in small- sized businesses and home offices (SOHO). The new Phone.com caller analytics solution will provide Phone.com business customers with customer-experience services and benefits previously only available to large call centers.

In addition to multiple activity reports on call traffic, all of Phone.com’s customers will now have access to VoodooVox’s demographic database on 250 million phone numbers.

“The phone is the most important tool for all of those in business and now, with the Phone.com caller analytics platform, our customers can learn more about their callers, not just listen to them,” said Phone.com CEO and co-founder Ari Rabban. “This service will allow our customers to glean new insight from their call volume the same way that Google Analytics provides valuable insight into web visitors.”

“We do not just count calls; we apply sophisticated analytic methods, which VoodooVox helps us with,” he said. “By combining a few national databases, such as U.S. census data, and applying statistical methods, we can relatively accurately derive conclusions about the aggregate of a region’s callers without the need to collect, store or know any specific personal information.

“For instance, knowing the area code of the caller and cross referencing that data with census information about salaries in those geographic areas, one can pretty accurately know the aggregate of all callers’ salary distribution,” Rabban said. “And with that, an advertiser using Phone.com caller analytic tools can tell which ad attracted the correct audience or if that ad needs to change. This can help users improve their marketing activities through better targeting so their marketing dollars go further.”

Mike Durance, CEO of VoodooVox said: “Phone.com is a leader in SOHO telephony, and we are pleased to bring the power of VoodooVox Analytics to this new customer base.  Phone calls are more than just talk, and VoodooVox Analytics enables businesses of all sizes to learn more about their customers without compromising consumer privacy.”

VoodooVox’s Analytics is a SaaS (Software as a Service) solution priced on a per seat basis. The service will be deployed to the entire Phone.com customer base.

About Phone.com
Phone.com® is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP.

About VoodooVox Inc.

VoodooVox uses consumer analytics to provide smarter mobile advertising services via the cloud to publishers, advertisers and operators. VoodooVox, which represents the combined assets and knowledge base of three companies, namely Call Genie Inc., UpSnap Services, LLC and VoodooVox, now processes billions of advertising transactions for a marquee list of global clients and partners.  Currently, VoodooVox solutions are deployed in 11 countries around the world.

Phone.com Receives a 2012 INTERNET TELEPHONY Excellence Award

by Phone.com

 

LIVINGSTON, N.J., Oct. 4, 2012 /PRNewswire via COMTEX/ — Phone.com announced today that TMC has named Phone.com Virtual Office as a recipient of the 2012 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.

“Once again Phone.com is extremely pleased to be recognized for our Virtual Office product. Phone.com is in its fifth year of operations and enjoys five years of continued growth and support from our customers and fans. We are grateful to TMCNET for its recognition,” said Ari Rabban CEO at Phone.com.

“The editors of INTERNET TELEPHONY were pleased to grant Phone.com with an INTERNET TELEPHONY Excellence Award for its innovation in IP communications. Phone.com Virtual Office has demonstrated outstanding quality and delivered exceptional solutions for its customers,” said Erik Linask, Group Editorial Director of INTERNET TELEPHONY.

“Phone.com has been recognized with a 2012 INTERNET TELEPHONY Excellence Award for proving its dedication and excellence in advancing IP communications,” stated Rich Tehrani, CEO, TMC.

The 2012 INTERNET TELEPHONY Excellence Award winners are published in the September 2012 issue of INTERNET TELEPHONY magazine, www.itmag.com.

For more information, please visit www.tmcnet.com.

About Phone.com

Phone.com is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP. Please visit http://www.Phone.com or call 1-800-998-7087 for more information.

About INTERNET TELEPHONY magazineINTERNET TELEPHONY has been the IP Communications Authority since 1998(TM). Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

About TMC

TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online.TMC publishes the TMC’s CUSTOMER Magazine (formerly Customer Interaction Solutions), INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMCnet.com, which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.
For more information about TMC, visit www.tmcnet.com.

Phone.com Introduces Communicator: Desktop and Laptop softphone for Virtual Office business solutions

by Phone.com

Phone.com Introduces Communicator: Desktop and Laptop softphone for Virtual Office business solutions

 

LIVINGSTON, N.J., Oct. 2, 2012 /PRNewswire/ – Understanding that today’s businesses require multiple vehicles for communication, Phone.com has expanded the features available via its Virtual Office cloud-based business phone services to include the Communicator “softphone.” The Communicator is a Windows and Mac OS X application that is installed on a computer and emulates a traditional phone dialer.

With Communicator, business people can now easily place or receive calls just as they would through any desk or mobile phone by using a laptop or desktop computer with a microphone, headset or speakers.

Communicator works equally as effective in voice only mode or can be used to create desktop-to-desktop video sessions. “Video calling is going to become more and more important to businesses in the near future,” said Ari Rabban, Phone.com co-founder and CEO. “Communicator allows Phone.com customers to quickly and easily add real-time video calling to their communications tools without the need for expensive telephones or video systems.”

In addition to voicemail, Communicator also includes contacts, favorites, history, an address book and call logs. Contacts can easily be imported or exported from or to other applications. Communicator is a branded version of CounterPath’s Bria softphone application. CounterPath is a leading developer of desktop and mobile VoIP software applications that enable service providers and enterprises to cost-effectively integrate unified communication services into their VoIP offerings across both fixed and mobile networks.

According to Todd Carothers, Executive Vice President of Sales and Marketing at CounterPath, “By adding our desktop- and laptop-ready softphone to their service, Phone.com is empowering its enterprise customers with a new way to communicate using voice, video and messaging across multiple platforms and devices. Our Bria softphone technology allows users to enjoy an exemplary communications experience only at a fraction of the cost of traditional telecommunication services.”

To use Communicator, businesses must have a Phone.com Virtual Office account and will need to add a Communicator extension to their service. Communicator is a free download for Phone.com customers.

For more information, visit www.phone.com or call 1-800-998-7087.

About Phone.com

Phone.com is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP. Please visit www.Phone.com or call 1-800-998-7087 for more information.