Category Archives: Media & Press

2014 Best VoIP Service Reviews and Comparisons

by Phone.com

Top10Reviews_CacheflyPhone.com is an excellent choice for VoIP service, offering competitive monthly pricing, no setup fee and a substantial feature set with great features for international calling. Its feature set, along with the thorough customer support that includes help in Spanish, makes it a provider worth considering.

Click here to read the full review where TopTenReviews.com ranked Phone.com in the top five VoIP services.

The Power Of Your Word In Customer Service

by Phone.com

ct_logo_twitterA long time customer of mine, more so a friend at this point, recommended that I read The Four Agreements by Don Miguel Ruiz. With a ravenous thirst for personal development and improvement, I purchased it immediately.

As I’m sitting on the crowded subway train in the hustling bustling city, I feel instantly connected to this book as it begins to challenge my core beliefs.

Click here to read the full article by Jenny Dempsey on Customer Think.

Startup Roundup: Vidyo, Phone.com, BlueCollarContacts

by Phone.com

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Phone.Com: Newark-based Phone.com, which is backed by ff Venture Capital (New York and Hoboken), has been piling up awards lately, including a Stevie for customer service and the 2014 INTERNET TELEPHONY Product of the Year Award. The company was also awarded its first patent in December 2013. It patented a process that addresses cost and privacy issues when users conference from any phone, and texting and caller ID management when they use mobile devices…

Click here to read the full article.

Phone.com Review – All-In-One Professional Phone Services

by Phone.com

http://www.getapp.com/blog/phone-com-review/In a recent product review, GetApp.com compared the functionality of the Phone.com virtual PBX system to that of a traditional (landline) office phone system.  The article reviews Phone.com through a small business lens and remarks, “Small businesses and savvy shoppers… agree that Phone.com’s system offers the most flexibility and freedom for organizations.”

The ability to answer calls from anywhere, and the multitude of options for managing voicemail and receiving SMS, are some of the things that set Phone.com ahead of landline systems.  The 24/7 US-based customer service and highly flexible set up from the web-based control panel are other important benefits for small businesses.  Click here to read the full review.