Category Archives: General

Buy A Local Sim When Abroad

by Phone.com

As a small business owner I typically pinch every penny (within reason) and I absolutely abhor wasting money. I usually travel abroad a few times each year and when I do I NEVER pay the roaming fees for the countries I visit. I don’t think $3 for 1 minute of talking or $1 for a text message, or even worse yet $25 per megabyte of data is reasonable.

I usually recommend that people buy a local sim when they arrive in a new country, especially if they’re only visiting 1 country. I also keep my sims from trip to trip because I tend to visit the same places (sims typically last 28 days to 1 year with no use before being deactivated, depending on the plan you paid for). Shops that sell sim cards (sometimes also rent phones) are prevalent at most airports now and I’ve seen them just outside train stations as well.

You can get deals for as low as free for 2 months with an initiation fee of just $10 for unlimited talk, text and web. My parents are visiting my sister and we found this deal for them. I don’t think I’ve seen anything cheaper ever. Most deals aren’t that enticing but still far cheaper than roaming with your home telco.

One of the best features of Phone.com is call forwarding. Problem is with this scenario you won’t have computer to forward your work number to, so you can either set the call forwarding from the browser of your mobile phone or call our customer service number +1-858-633-8053. We have agents available 24 hours a day, every day of the year. Now you won’t miss any of your important business calls. Additionally you’re able to make outgoing calls showing your work number with our Mobile Office app for Android and BlackBerry or the Bria app for iOS.

Safe travels this summer!

Join the FREE Phone.com Webinar

by Phone.com

Did you know that every Tuesday Phone.com holds a free webinar? It’s true! Customers and potential customers can quickly learn about our service and get their questions answered.

Topics will include: an introduction to our service; how to use and configure our service; and how our service works. We’ll also include a visual demonstration. Additionally, you’ll hear about the benefits of using Phone.com and you’ll learn about our company history. There will be a Q and A period where our team will answer any questions you may have about our service.

Webinars are held most Tuesdays at 10:30am Pacific time and usually last for 30 minutes. To register, visit our webinar page.

We’re here to help you, so if you need help now, call us 24/7 at 800-998-7087. We’re also available on Facebook and Twitter.

Travel Tips and Tricks Part 1

by Jeb Brilliant

Business TravelI do a fair bit of travel and I’ve learned some things I thought I’d share with you. Here’s a list of 8 tips. There are a whole bunch more but I didn’t want to go overboard, and in all honesty, I couldn’t think of any more at the moment. I should really make a complete list.

For starters:

  1. Every piece of luggage I travel with gets a bright red handle cover. If I have to check a piece of luggage I can easily spot it on the conveyor belt at baggage claim. Additionally if it’s lost for any reason it now stands out. I tell this to the agent and it makes it a lot easier to find.
  2. Use technology. I use my phone now to check in and as my boarding pass. Additionally I can check the weather, make Phone.com calls and keep track of all my reservations.
  3. Join every loyalty program and be loyal. My father-in-law taught me this. He joined every program he could and so have I. Over the years I’ve gotten 5 international airline tickets and some rental cars just from my miles alone. Whenever I get the opportunity I point my miles to American Airlines, my airline of choice.
  4. Get a credit card that gives you miles. I personally chose a credit card that gives me miles on most major airlines. Some cards give you points versus miles and typically those don’t give you the most bang for your buck in my calculations. Typically the cards that give miles 1:1 or better for every dollar spent have an annual fee, but that’s ok with me. It’s always worked out in my favor.
  5. Always carry food with you. I’m not suggesting you act like my mother and carry an entire chicken or a salami, but I always carry some snacks. Whether it’s a granola bar, a bag of nuts or some junk food, there’s always a few snacks in my bag. My mother was right, sometimes you get stuck on a runway, in the airport or you just get hungry on a long flight. Starving yourself isn’t good especially when traveling.
  6. If you’re flight is canceled or you’re going to miss your connection I suggest calling the airline on your cell phone versus standing in line with everyone else to face that poor unfortunate counter attendant that is getting an earful from upset passengers.
  7. On that note, be nice and smile. Even if you’re having a horrendous trip or are stressed to your breaking point, I suggest you be nice if you want to get anything from anybody. Want to rebook a canceled flight? Don’t scream at the unfortunate soul behind the counter; talk to them nicely and they’ll likely do their best to help you out.
  8. If you’re a frequent traveler, need a tax deduction or can get your company to splurge for you, a membership to an airline club can make your travel significantly better. Private bathrooms/showers, quiet secluded areas, free food and drink plus a whole list of other benefits make club membership one of a traveler’s best friends.

One friend of mine always flies with a scarf that he pulls up over his mouth and nose when he sleeps on planes. He claims he doesn’t get sick from flying because of this. Do you have any tips or tricks you can share with us? What do you know that others may not? Please share on Facebook or Twitter.

Phone.com’s Mobile Options Provide Flexibility When There’s No IP Phone or Cell Signal

by Phone.com

Phone.com Mobile Office AppThe Phone.com Mobile Office App, and the Bria softphone app, helped save my vacation.

I recently spent a couple weeks on the East Coast for a little rest and relaxation. Since I run a consulting business, it’s hard for me to go on a true “vacation.” I need to be connected all the time, and most vacation days have me working, at least an hour – a few emails, some voicemails, and a conference call or two.

I couldn’t beat the accommodations; my brother-in-law put me up in his basement. (For those of you who live in California like I do: a basement is an entire extra floor below ground!) There was only one problem – no cell signal. I was in a bind, since I had a few work calls that I absolutely had to attend and I couldn’t use my cell in the traditional sense.

Luckily, my brother had WiFi and the signal was strong in the basement. Using the Phone.com Mobile Office App on my Android was a breeze – I could check messages, listen to voicemails, view faxes, and send and receive SMS, all without a cell signal and without a laptop. When it came time to join those conference calls, I used the Bria softphone app, which I got free from Phone.com, to place and receive VOIP calls using my Phone.com service.

I’ve talked about these apps extensively in the past so I won’t go into more detail today. Using our mobile apps was a brilliant way to solve my problem. Plus, calls sounded better then a traditional cell phone. Whether you have problems with cell reception at home, at work, or on vacation, I suggest checking out our mobile options. They are a great compliment to our IP phones, and a wonderful solution all by themselves.

Happy 4th of July from Phone.com

by Phone.com

Tomorrow is the 4th of July, the day we celebrate Independence Day with family, fireworks, barbecues and parades. Let’s not forget our founding fathers who in 1776 declared America’s independence from Great Britain and adopted the Declaration of Independence.

We at Phone.com are also celebrating our National holiday and would like to wish you a very Happy 4th of July. 

Should the need come up, our customer service representatives will be available 24×7 to answer any questions you may have.  Don’t forget to change your phone menu greeting for the long weekend and please remember to be safe and have a responsible celebration.