Category Archives: General

Find the Best Vanity Phone Number for Your Business

by Sue Walsh

With so many companies building an online presence, it’s easy to forget that we still rely on the humble telephone to do business and create success.

Small companies use their phone lines to answer customer questions, take orders and deal with vendors, which is why a memorable vanity number is such a valuable asset.

What is a Vanity Number?

A vanity number is a local or toll-free phone number made up of a string of numbers or letters that are either easy to remember or represent your business well. For example, 858-555-5000 or 1-800-FLOWERS.

Software Advice, a Texas-based service that helps businesses select the right software for their needs, recently published a great decision tree (shown below) that will help you choose the best vanity number for your business.

At first glance, the chart looks a bit intimidating, but the process is simple: Find the best word or phrase to represent your business > see if it’s available > take it!

Vanity Number Decision Tree. Source: Software Advice.

Phone.com Vanity Numbers

Phone.com offers a free vanity toll-free number with all plans. When choosing yours, we encourage you to work through Software Advice’s flowchart to find the very best number for you — it should only take a few minutes.

Also remember that your vanity number should be easy to recall, look professional and lend credibility to your business. 1-800-FLOWERS, for example might be better than 1-437-FLOWERZ.

Building and maintaining name recognition with a vanity toll-free number is one of the easiest ways to win business!

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3 Proven Phone.com Tasks You Can Delegate to Your Employees

by Derrick Arteus

One of the greatest tricks up your sleeves as a small business owner or manager is the power of delegation. If you find yourself stuck managing the day to day account management of your Phone.com account, then it might be time to delegate some of these tasks to your employees or fellow business partners.

The good news is that there is a solution. With Phone.com, every account includes an unlimited amount of extensions. These extensions provide a secondary login access that allows extension users to manage a wide array of account related activities.

While I could write an entire page about all the features available, here are the top 3 proven tasks an employee can do within an extension that you no longer have to:

  • Voicemail Setup – Employees can add their own greeting, change their voicemail password, and enable voicemail notifications right from their extension.
  • Faxing – Say goodbye to fax machines, every extension provides the ability to send a digital fax in seconds.
  • Call Forwarding – Set it once, and forget about it. Employees can directly manage their forwarding from their extension, whether they are on the road or at the office, they’ll always be connected.

How Can I Get Started?

Setting up extension logins on your account for employees is quick and easy. Join us for our upcoming free webinar to learn everything you need to know about the process.

What

  • Learn how to set up an extension for an employee and get them logged in.
  • Show your employee how to send SMS, faxes, check their voicemail, and more so you never have to!
  • Configure other settings such as address book contacts, conference calls, and call forwarding.

When

Thursday, July 3 10:30 AM – 11:00 AM PST.

How

Register Now

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3 Great Reasons to Transfer Your Number to Phone.com

by Derrick Arteus

Tired of paying multiple phone providers for the same service? Maybe it’s time to get rid of that land line and move to the cloud. With Phone.com, transferring your number has never been easier, and here are 3 great reasons to get started:

  • It’s free! We charge zero fees on our end to begin the number transfer process. Other providers aren’t as generous, so check with yours for applicable fees.
  • Cloud-based service. Stay connected wherever you might be. Stop being tied to one device and take your number anywhere—to your cell phone while on the road, or your desk phone while in the office.
  • The more numbers you transfer, the more you save. If your business is nationally or globally connected, then you probably have multiple numbers in various area codes. You’ll get a discounted price on transfers after you transfer your tenth number to us.

How Can I Get Started?

Transferring your number should be easy and we want to help you get started. Join us for our upcoming free webinar to learn everything you need to know about transferring your number to Phone.com. 

What

  • Learn exactly what you need to do to begin the number transfer process.
  • How to keep tabs on your number transfer to make sure everything transfers smoothly.
  • Learn how to set up call forwarding on your number before it transfers to us. Minimize your downtime by preparing early.

When

Thursday, June 26 10:30 AM – 11:00 AM PST. 

Who

Jenny Dempsey, our Customer Success Manager at Phone.com has been a Porting Specialist for 6 years and considers herself a subject matter expert. You’ll learn exactly what you need for a successful number transfer. 

How

Register Now

Cloud-based Unified Phone Systems On the Rise

by Joel Maloff

going_uprecent report from Infonetics Research shows that sales of unified communications, including cloud-based phone services like those offered by Phone.com, jumped 27 percent from the first quarter of 2013 to that of 2014. At the same time, worldwide sales of PBX systems and components fell by eight percent!

The message is very clear—hardware, premises-based systems are on the decline and cloud-based systems are on the rise.

Even though companies like Phone.com have been touting the benefits of cloud-based solutions for many years, what seems to be happening is that the unified communications industry has passed the point of critical mass, and is no longer being questioned on its applicability or viability for companies of all sizes. Cloud solutions simply make too much sense when it comes to capital outlay, flexibility to add and delete accounts, diminished management requirements, and the inevitable obsolescence of hardware systems.

Companies like Microsoft, Avaya, Cisco, NEC and Mitel will continue to offer physical phone systems, but their hardware is no longer on a growth path. They have now been overtaken by cloud-based communications. Larger organizations may retain premises-based systems for some time to come, but even these companies will add hosted solutions as a more economical alternative for smaller facilities.

Finally, I believe that as cloud communications become mainstream, we will see an escalation in the erosion of the communications systems of the past, and even greater growth rates for services like those offered by Phone.com.

Animation Hotline Gets Creative with Phone.com

by Adele Fredeluces

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Most of our customers use Phone.com to make business or personal calls, but New York animator and filmmaker Dustin Grella puts a creative spin on our service.

Grella runs the Dusty Studio Animation House and one of his projects is the Animation Hotline, a series of short animations that use crowd-sourced voicemail messages for their inspiration.

What does Phone.com have to do with the Animation Hotline? Callers leave short messages on Dustin’s Phone.com number outlining the stories they want to tell. He uses those messages to create fantastic 2D chalk animations:

Animation Hotline Videos

No matter how happy, sad or bizarre the story, Grella brings it to life on the chalkboard, using the saved voicemail messages to narrate his drawings.

To be a part of something this creative and hear people telling their own stories is very inspiring! Be sure to check out Dustin’s animations and other award winning work.

Do you have a unique way of using Phone.com? If so, let us know!