Phone.com CEO Ari Rabban was recently interviewed by CEO IntroNet, an exclusive network for CEOs of mid- to large-sized organizations. In the interview, he talks about the future of telephony and the exciting future of Phone.com.
Phone.Com: Newark-based Phone.com, which is backed by ff Venture Capital (New York and Hoboken), has been piling up awards lately, including a Stevie for customer service and the 2014 INTERNET TELEPHONY Product of the Year Award. The company was also awarded its first patent in December 2013. It patented a process that addresses cost and privacy issues when users conference from any phone, and texting and caller ID management when they use mobile devices…
More and more companies are moving away from a centralized physical structure and allowing employees to work from home or remotely when traveling on business. In 2013, there were an estimated 28 million small businesses in the United States. These businesses have generated over 65 percent of net new jobs since 1995.
So how do small businesses or, for that matter, businesses of any size keep up with competition in the US and abroad? One way is to incorporate virtual-business strategies and employ some of the rapidly evolving technologies that fall under the umbrella of cloud communications.
On Wednesday, February 26, at 11:00 AM PT / 2:00 PM ET, Joel Maloff (VP, Channel Development) and Aaron Rosenthal (API Product Manager) at Phone.com will host a webinar in conjunction with BrightTalk. They will discuss the ways cloud communications might make sense for your business. Some of the topics they will be tackling include:
- Telecommuting: Ways employees can work from home or in transit, yet appear as if they are working from the office.
- Be Local, Act Global: The ability to expand into new markets and countries without having to expand your number of office locations.
- Contingency Planning: How a virtual business can be more resilient when natural or man-made disruptions to business occur.
Come see Phone.com at the 2014 New Jersey Spark Summit in Hoboken, New Jersey on February 25, 2014. Dawn Zimmer, Mayor of Hoboken, headlines a fantastic line up of speakers sure to ignite your entrepreneurial fire. This (un)conference, located at the Stevens Institute of Technology in Hoboken will discuss issues relating to entrepreneurship and startups. If you are in attendance, be sure to stop by the Phone.com booth and say hello.
In a recent product review, GetApp.com compared the functionality of the Phone.com virtual PBX system to that of a traditional (landline) office phone system. The article reviews Phone.com through a small business lens and remarks, “Small businesses and savvy shoppers… agree that Phone.com’s system offers the most flexibility and freedom for organizations.”
The ability to answer calls from anywhere, and the multitude of options for managing voicemail and receiving SMS, are some of the things that set Phone.com ahead of landline systems. The 24/7 US-based customer service and highly flexible set up from the web-based control panel are other important benefits for small businesses. Click here to read the full review.