Author Archives: Phone.com

Cutting the Cord: Are Landlines Dead to Small Business?

by Phone.com

image001Many consumers are dropping their landlines for cell phones and Internet-based phone lines to save some cash. For businesses, however, the decision isn’t quite as easy. Whether you’re a startup weighing your options for business phone systems, or an established business considering dumping your landline, money isn’t always everything.

Click here to read the rest of the article.

“You’re Approved!” How A Virtual Phone Number Can Help You Get A Loan

by Phone.com

Stamp printed on the approved loan application approved.Ah, lender compliance. Something most of us never think about until it smacks us upside the head with urgency and extreme importance. If you’ve ever started your own business, thought about starting your own business or are currently in the process of starting your own business, then you might have an inkling as to what we’re referring to here.

These two little words mean everything to a burgeoning business-to-be because without them, your business will not get the loan approval needed from the bank. Many a hopeful business owner (or, pre-business owner, rather) has walked out of a lender meeting having no idea as to why their application was declined. So, rather than standing around confused with your hands in your pockets, kicking up dust and scratching your head out side of the bank, we recommend learning a little about the lender compliance checklist and what it takes to get that golden ticket of approval.

While our range of expertise would make it tricky for us to help you navigate your way through the entire lender compliance checklist, we definitely can speak to the importance of having a business phone number. Without it, you most likely won’t be hearing, “You’re approved!” any time soon. Unquestionably, certifiably, and beyond a shadow of a doubt, the easiest and most efficient way to get a business phone number is with the help of a virtual phone system. By simply signing up for a virtual phone plan through Phone.com or as part of a virtual office plan from a company like Alliance Virtual Offices, you automatically get the necessary business phone number that will help you get the necessary “Yes.” What’s more, if you sign up for a virtual office, you get the lender compliance required business address as well.

Sure, you and your fledgling startup can navigate the hassles and strings attached to the more old-school and traditional business phone plans. But why go through extra effort, costs, and energy when you don’t have to? Within minutes of signing up – which also only takes minutes – you and your virtual phone number will be locked, loaded and ready for action. Even better, your lender compliance checklist will be that much closer to completion.

They say time is money, and thanks to the ease and affordability that come with a virtual phone and/or virtual office plan, you will save a lot of both.

HeadshotLauren McDuffie is the Communications Specialist at Alliance Virtual Offices, and writes original articles, copy, and blog posts geared toward helping mobile professionals and entrepreneurs work more efficiently and effectively. She lives in Indianapolis, IN with her husband, daughter, and two cats.

Phone.com Invites You To ff Massive @SXSW

by Phone.com

ffmassiveSXSW kicks off this week in Austin, Texas and guess who will be there? That’s right, Phone.com! We will be exhibiting in force alongside a handful of awesome sister companies at the ff MASSIVE pavilion, this Saturday and Sunday, at Empire Control Room & Garage (606 E. 7th St, Austin, TX).

If you happen to be in Austin this weekend, please stop by and say hello to Phone.com and many other great companies. We have a full schedule planned — which can be found online at www.ffmassive.com.  And for some great music, be sure to visit ffmassive.com to RSVP for 3 full nights of parties and music.

For those of you who can’t make it to Austin, you can follow Phone.com to keep up-to-date on our exhibit, games, and shenanigans on Twitter (@phonedotcom & @phoneapi) and Facebook.

Until then, it’s full speed ahead as we get ready for the big event. Don’t forget to checkout www.ffmassive.com and RSVP for some great talks, panels, and parties.

Investing in Better Social Media Technology–It’s Not a Matter Of If, But When

by Phone.com

icmi_logoA conversation recently took place in our organization between the CEO and the Director Of Customer Service (Me).  Let me know if this sounds familiar.

Me: I think it’s about time for customer service to own the customer engagement and service element of our company’s social media activity.

CEO: Ok, but you had better make sure someone is constantly monitoring and responding to customers.  I don’t want to see any service failures go viral.

Me: Yeah, sure, no problem.

Click here to read the full article by Jeremy Watkin posted on ICMI.