Author Archives: Phone.com

Phone.com Press Release

Phone.com Makes Inc. 5000 for 4th Straight Year

by Phone.com

NEWARK NJ, August 25, 2014Inc. magazine named Phone.com to its 33rd annual Inc. 5000 list, an exclusive ranking of the nation’s fastest-growing private companies. It is the fourth year in a row that Phone.com received this exclusive honor.  The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, LinkedIn, and Zillow gained early exposure as members of the Inc. 500|5000.

“It is a great honor to be ranked in the Inc. 5000 along with so many amazing companies,” says Phone.com CEO Ari Rabban.  “Making the list for four straight years is a testament to our dedication and the disruptive nature of our cloud communication service.”

The 2014 Inc. 5000, unveiled online at Inc.com and with the top 500 companies featured in the September issue of Inc., is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year growth of 516%. Complete results of the Inc. 5000, including company profiles, can be found at www.inc.com/inc5000.

“What surprises me, even though I know it’s coming, is the sheer variety of the paths our entrepreneurs take to success, thematically reflecting how our economy has evolved,” says Inc. President and Editor-In-Chief Eric Schurenberg. “This year there are far more social media and far fewer computer hardware businesses than there were, say, six years ago. But what doesn’t change is the fearsome creativity unleashed by American entrepreneurship.”

“Phone.com is not your old school phone company”, says Chief Marketing Officer Eric Lituchy. “We are changing the way small businesses buy and manage their phone service.  For as little as $9.99 per month, companies get more than 40 incredible features including call forwarding, call conferencing, internet fax and business SMS.  It’s unfortunate that companies continue to use expensive VoIP solutions, or even worse, traditional phone lines when superior options exist.”

To celebrate its inclusion in the list, Phone.com has been invited to attend the 2014 Annual Inc. 5000 Conference and Awards Ceremony, which will take place in Phoenix, Arizona in mid-October. The company representatives are “excited to attend the event.”

CONTACT:

Eric Lituchy, CMO
212-335-0543
eric@phone.com 

Methodology

The 2014 Inc. 5000 is ranked according to percentage revenue growth when comparing 2010 to 2013. To qualify, companies must have been founded and generating revenue by March 31, 2010. They had to be U.S.-based, privately held, for profit, and independent–not subsidiaries or divisions of other companies–as of December 31, 2013. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2010 is $100,000; the minimum for 2013 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/5000.    

About the Inc. 5000

The Inc. 500|5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions. For more information on Inc. and the Inc. 5000 Conference, visit http://www.inc.com/.

About Phone.com

Phone.com is the leading cloud communications focused on the needs of small businesses and entrepreneurs. Phone.com offers innovative, customizable and cost-effective VoIP phone service and “Awesome” award-winning customer support to more than 25,000 customers across the United States.  Learn about small business phone services at http://www.phone.com. This fall Phone.com will open the Phone.com API in public beta. The API provides a suite of communication tools, which allow customers to integrate their own business applications with the Phone.com platform. Visit dev.phone.com to learn more.

Phone.com Recognized as a Practical Solution to Today’s Business Communication Needs

by Phone.com

Inc-Magazine-Logo1Phone.com was recently featured in an article by John Hall on Inc. that highlights a growing set of businesses that are addressing common pain points in running a business. The article highlights various game-changers that aren’t concerned with reinventing the wheel, but with simply making the “wheel” better and more uncomplicated for their users. 

Among other leading innovators in this niche such as ABS Payroll and Visa, Phone.com was recognized for providing a valued communications platform that Inc. personally uses for their growing communication needs every day. 

Read the full article by Inc. 

Join Us in Las Vegas at the ITEXPO

by Phone.com

itexpo2014

If you are in Las Vegas, Nevada next week, then be sure to stop by the ITEXPO where our Phone.com executive management team will be sharing their wisdom and insights. 

ITEXPO is one of the largest B2B communications and technology trade shows in the world, featuring different exhibitors and vendors, collocated conferences and free workshops. There will be many opportunities to learn and to network with other industry professionals over the course of four days. This year at the ITEXPO in Las Vegas, Phone.com will be participating in three different panel discussions:

Alon Cohen, Executive VP and CTO of Phone.com,will be discussing Smart Voice services and service implementation based on customer feedback.  Here are the details for Alon’s panel discussion: 

  • Panel: Service Providers and Smart Voice – How Do They Fit Together?
  • Date and Time: Monday, August 11, 2014 at 4:30pm PST
  • Click here for more

Ari Rabban, CEO of Phone.com, will be discussing long-term strategies for building a business from a customer-centric approach. Here are the details for Ari’s panel discussion: 

  • Panel: Using Technology Investment to Put the Customer First
  • Date and Time: Tuesday, August 12, 2014 at 2:15pm PST
  • Click here for more

Joel Maloff, VP of Channel Development at Phone.com, will be discussing the monetization of UC and SIP Trunking.  Here are the details for Joel’s panel discussion:

  • Panel: Monetizing UC and SIP Trunking: A Better Way to Sell ANPI
  • Date and Time: Tuesday, August 12, 2014 at 3:15pm PST
  • Click here for more

Check out the full conference program listing for all of the other great discussions being held at ITEXPO. 

If you are planning to make a trip to ITEXPO, make sure to check out these panel discussions and let us know what you think!

Follow ITExpo: Facebook | Twitter | LinkedIn | Google+

Jeremy Watkin and Jenny Dempsey Honored as Contact Center Thought Leaders

by Phone.com

top50cctr-badgeIn a recent article by the International Customer Management Institute (ICMI) ranking the Top 50 Contact Center Thought Leaders on Twitter, Phone.com’s very own Jeremy Watkin and Jenny Dempsey made the list.  Jeremy (@jtwatkin) ranked at #17 and Jenny (@jennysuedempsey) ranked at #45.

Jenny and Jeremy cowrite CommunicateBetterBlog.com, a blog dedicated to observing and learning from both good and bad customer service experiences with the intent on making the customer service at Phone.com awesome.  Follow them along with the other deserving honorees for some fantastic customer service wisdom.