Tuesday, March 29th, 2011 at 10:00 PM EST
Do you hate waiting on hold? We know it’s not fun and don’t want to make you endure it. You’re busy, you’ve got things to do! We are very proud of our customer service team and we have the numbers and the testimonials to prove it (92% satisfactory rate) but sometimes there is a wait time. So instead of making you wait for us we have an option where we will call you back at your convenience.
On the right side of our customer support page there’s a box titled Let Us Call You. Fill that out fully, including your name, email, phone number and the nicest part… when you would like to be called back. Then give a brief explanation of what’s going on. Hit Send and we’ll be in touch.
We know your time is valuable so fill out the form next time you have a question or need some help. Here’s a link to the support page.
–
Jeb Brilliant
Community Manager
+1-213-908-2312
