Wednesday, December 16th, 2009 at 11:59 AM EST

So what exactly does your small business phone system need to do to keep your customers satisfied? The features are quite simple, but you would be surprised how many phone companies do not provide them.

Your small business phone system should have the ability to:

• Route incoming phone calls to different lines based on the day and time they are received
• Connect multiple phones and staff members in different locations under one main office number
• Direct callers to a custom recording or a menu with easy-to-follow options for those times you simply cannot answer the phone
• Offer customers easy, automated access to important information such as your office hours and support staff members

Now is the time to take these simple steps to increase customer satisfaction and improve your client relations.

Get the business phone system that will provide these essential features and much more. Sign up for one of the Phone.com Business Phone plans today!

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