Monthly Archives: August 2012
The CommunicateBetter Blog Is Reporting On Customer Service…
Thursday, August 30th, 2012 at 9:40 AM EST
By Jeb I was told about a new blog called CommunicateBetterBlog.com recently and thought I’d give it a read. The first 3 blog posts are all about customer service, something that many companies are lacking. I find that most companies don’t treat their employees well enough for them to care about treating their customers well. [...]
If FaceTime were video with no voice would AT&T block it?
Thursday, August 23rd, 2012 at 8:21 PM EST
By Ari The FCC’s Net Neutrality rules prevent MSOs (cable TV companies) and phone companies from banning competing services on their networks. Apples recent decision to open up its FaceTime video chat app to 3G means that FaceTime will soon be able to be used on iPhones over the AT&T (or Verizon or Sprint) phone network [...]
Phone.com Is #262 On the Inc. 500 List Of America’s Fastest Growing Private Companies
Tuesday, August 21st, 2012 at 2:53 PM EST
By Jeb It was just announced this morning that Phone.com is included in the Inc. 500 list of Americas fastest-growing private companies. We weren’t just included we made it to number 262 out of the entire nation. I believe that means out of the 5,000 companies being honored we’re number 262. Not only that we [...]
What Makes a Successful Phone System?
Monday, August 13th, 2012 at 7:58 AM EST
Guest post by Jessica Sanders. With new phone technologies such as VOIP growing in popularity at lightning speed, the question to ask is: What actually makes a successful phone system for your small business? Whether you still use a switchboard room, have upgraded to VOIP, or rely on your call center software, there are a few [...]
Team USA Takes Gold By A Hair in Race To Launch VoLTE
Friday, August 10th, 2012 at 1:06 PM EST
By Stuart Zipper MetroPCS, the fifth largest cellular company in the United States, became the first cellular carrier in the world to offer VoIP over Long Term Evolution (VoLTE), the 4G technology destined to sweep the cellular industry over the next few years. It beat a pair of South Korean companies, who we guess will [...]
How The iPod Can (Almost) Be An iPhone
Thursday, August 2nd, 2012 at 10:44 AM EST
By Stuart Zipper By accident I just stumbled across the web site for a startup that’s about to begin hawking a $99 widget that attaches to an iPod, enabling the device to connect to cellular data services – both the fast-fading 3.5G technology being called WiMax and the rapidly-emerging 4G Long Term Evolution (LTE). And [...]