Monthly Archives: February 2010
CALL CENTER SOLUTIONS
Monday, February 8th, 2010 at 11:11 AM EST
Do you picture a room filled with cubicles and staff members wearing headsets when someone mentions call centers? If so, you’ll have to rethink your concept of the modern call center. Thanks to the advent of the Internet, technology has changed along with businesses practices. There are plenty of call centers that use agents in [...]
Fantastic In-Call Features
Saturday, February 6th, 2010 at 2:11 PM EST
Home Phone Service Should Do More Than Meet Your Basic Needs What do you want from your home phone service? This seemingly simple question can elicit a variety of responses depending on who you ask, but for most people, a home phone service that offers versatile features at a reasonable cost will do the trick. [...]
Business Phone Tips: Take the Hassle out of Conferencing
Thursday, February 4th, 2010 at 11:37 PM EST
Have you ever been late for a conference call because you couldn’t figure out how to get the conferencing feature on your phone to work? Have you ever been in the middle of an important conference call and lost the connection? Conference calls can be a nightmare without the proper equipment. Any professional who spends [...]
Calling Canada? Calling from Canada?
Tuesday, February 2nd, 2010 at 5:15 PM EST
What are the rates to Canada, How do they differ? We often get questions about Canadian area call phone numbers, or toll free numbers for Canada, or about using a US toll free number to reach a phone in Canada. Below are some clarifications: – Canadian phone numbers start with +1, just like U.S. numbers [...]
One More Reason To Marry Phone.com
Monday, February 1st, 2010 at 5:11 PM EST
Guest post: A few months ago, Ari roped me into trying Phone.com’s service. Having been an avid follower of VoIP service I was interested to see how Phone.com was different from other VoIP providers. To be honest, I was skeptical that there could be much of a difference in voice service, but I can honestly [...]