Monthly Archives: November 2009
Big News for Your Small Business Phone System
Monday, November 30th, 2009 at 10:38 PM EST
Have you ever been on hold for so long that you’ve hung up without getting the information you needed? Have you ever been confused by a business’s automated caller directory? Do you just want to talk to an actual person at the business you are trying to reach? Many consumers complain about not being able [...]
Using Your Home Phone as Your Business Phone
Friday, November 27th, 2009 at 4:09 PM EST
There are many benefits to running a business from home – you don’t have to battle early morning traffic, your wardrobe is not a focal point, you have 24/7 access to your office materials and resources in the comfort of your home, and you can save a ton of money by not paying to rent [...]
Now that’s service! Customers are moving to Phone.com and not leaving for other providers!
Tuesday, November 24th, 2009 at 10:55 PM EST
One of the things we emphasize most at Phone.com is service. Customer service. We have a great phone service and great pricing but customer service and customer feedback is extremely important to us. You can read what customers say about Phone.com here. We also conduct ongoing customer satisfaction surveys and we are constantly getting over [...]
Call recording with Phone.com
Monday, November 23rd, 2009 at 12:44 PM EST
Many times when you are on the phone you find the need to record your call. Perhaps it is an important conversation that you want to keep for future reference or perhaps you just can not write something down (because you are in the car, or just in a loud place) and ask the calling [...]
Who has better ads?
Wednesday, November 18th, 2009 at 8:56 PM EST
Seems like AT&T is hitting back at Verizon Wireless for its ads claiming best 3G service. We already asked you who has the best coverage. Now its time to see who has the better ad? AT&Ts new ad can be found here and we all see Verizons ads on TV… Vote here:
Transferring your Phone Number with Phone.com Home Phone Service
Wednesday, November 18th, 2009 at 2:19 AM EST
At Phone.com we deal a lot with phone number transfers (or Local Number Porting – LNP – as it is called). Many of our customers who want to keep their existing phone number (whether it is their home phone number or cell phone number) but want to enjoy all the benefits of the Phone.com service [...]
Phone.com “Skunk Works” Operation (or: Features Update…)
Monday, November 9th, 2009 at 5:30 PM EST
By: Alon Cohen, Phone.com EVP/CTO As a customer-oriented Business and Home Phone service provider, Phone.com constantly listens, records, sifts through, filters, prioritizes and implements customer suggestions and makes them part of our offering. We also give our developers significant leeway in expressing themselves by letting them improve and creatively respond to what they think customers may [...]
Take a speet test
Monday, November 9th, 2009 at 3:26 PM EST
From the Phone.com website you can test your broadband speed performance and see if your home internet is good for VoIP. Most home based high speed internet services from your cable provider or your DSL from Verizon or AT&T (such as FiOS) are great for at least two broadband IP phone lines. Test it here: [...]
Will cell phones replace your navigation devices?
Thursday, November 5th, 2009 at 9:36 PM EST
Today, CNBC had this story about GPS devices and how they are being (or might be) replaced by mobile phones. I thought the interesting comment was that of the Forrester Research Analyst, Charles Golvin, who commented that those who still do not use navigation devices are more likely to use them on their next mobile [...]
How You Benefit from Using a VoIP Home Phone System
Monday, November 2nd, 2009 at 5:03 PM EST
When you equip yourself with this system you will receive a variety of services designed to enhance your home phone system. You will have the ability to control the way you route incoming phone calls, set greetings and call forwarding based on caller ID, read your voicemail via text messages, and much more. Once your [...]