Category: Featured Features
Use Phone.com For Your Cell Phone Voicemail
Sunday, October 30th, 2011 at 2:53 PM EST
More and more these days people are avoiding listening to voicemail. There are all kinds of services that will transcribe your messages and even some on phone apps. But I like Phone.com’s transcription above all the services I’ve used and tested over the years. We have a computer transcribed option as well as a human [...]
Phone.com numbers will now support SMS (send and receive)
Sunday, July 4th, 2010 at 4:52 PM EST
Hi all, I wanted to share something we’ve been working on for a while with you. It’s actually something I find very exciting and an important feature. This is one of those things that really sets some companies apart from others. On Tuesday Phone.com will announce full SMS support for all our customers. This means [...]
Vanity numbers and your business
Wednesday, January 27th, 2010 at 10:53 AM EST
A vanity number is a phone number that can be communicated verbally using words, as opposed to just listing off numbers. For example, 1-800 BUY TOYS or 1-800 SHOP RATES. Customers and prospects simply dial the numbers corresponding to the letters in the vanity number and that can mean increased visibility and sales to your [...]
Toll Free Numbers
Monday, February 2nd, 2009 at 9:06 PM EST
When it comes to toll free numbers, with all the hype, promotion and competitive branding out there, in television commercials starring celebrities, in magazines and newspapers. In your Email Inbox, and your postal mailbox – it’s difficult, from a small business owner’s point of view, to separate fact from fiction; or realistic expectations from exaggerated [...]
Global Numbers: Presenting an International Image
Wednesday, November 26th, 2008 at 5:04 PM EST
Joining the Global Economy with Global Phone Numbers! As we all know, it is a global economy we operate in these days, one way or the other, whether we like it or not – an International business spans, from Canada to the USA, to South America, Europe, India, Russia and the Far East; to Israel [...]
When time & accuracy are the issue, Text Voicemail can be the Solution
Wednesday, October 22nd, 2008 at 7:22 PM EST
Why Text Voicemail? Text Voicemail gives you the ability to read your Internet voicemail rather than merely listen to your messages. Your voicemail messages are converted from voice to text – then emailed directly to your Inbox! Phone.com’s unique state-of-the-art process analyzes and converts personal logic and human intellect into a computerized formula and system [...]
The Phone.com Professional Greetings Center
Thursday, September 25th, 2008 at 5:11 PM EST
Do you ever call a business and hear a “general mailbox” greeting, with no specific individual greetings to respond to? Does it fill you with confidence that (A) your call will ever be heard in a timely fashion; or that (B) it will ever get heard by the right person; or (C) that it will [...]
Call Handling Rules: Controlling the Call-In Experience
Monday, September 8th, 2008 at 10:42 PM EST
Virtual Office “Types of Calls” Just as important as Call Forwarding features, or Menu options, is the suite of critical settings Phone.com calls “Call Handling Rules”. These “rules” (or settings) determine how callers will be dealt with, what they will hear, and when – basically what callers, most importantly sales prospects and existing customers, will [...]
Caller ID Based Routing
Monday, September 8th, 2008 at 9:35 PM EST
The Star Sub-Feature in the Popular Phone.com Call Forwarding Suite Mike Kolodziej, President and Founder of The Dent Doc, a mobile dent repair service for automobiles, was recently quoted in an interview as saying: “… Caller ID Routing is one of my favorite features, besides the menu, and the auto-reception. It displays the 9:00AM to [...]
Auto Attendant – Part 2
Wednesday, August 13th, 2008 at 8:16 PM EST
Virtual Phone Auto Attendant: Individual Benefits The same core benefits that define the entire Phone.com Virtual Office suite of virtual tools and phone system features, also mentioned elsewhere on this website, can be used to accurately define the Virtual Auto Attendant itself, the system gatekeeper It’s affordable, often eliminating the need for a receptionist – [...]